First and foremost, our team love dogs! Full of experience and a passion for caring for our guests, your dog will be in great company and will be treated as if they are one of our own, from making sure they are happy to giving lots of loving cuddles.
The team have dog behaviour training and first aid qualifications to ensure the comfort and safety of your dog, working together to make sure all guests are happy:
- Anna and Louis are trainers with a real affinity with dogs. They form great bonds and dogs learn very quickly who has the most treats in their pocket to listen attentively to.
- Chloe likes nothing more than sitting on the floor for dog cuddles.
- Kevin and Steven are confident with dogs that are a little nervous and always find a way to gain their confidence.
- Lauren works hard making dogs look and feel their very best offering pamper sessions and a full range of grooming services – perfect for a bit of holiday spa time.
- Manager Jayne has 45 years of experience caring for dogs. Jayne keeps a close eye on all guests so that you can be assured your dog is in the very best of care at the Royvon Country Retreat.
Royvon Country Retreat chauffeur shuttle service
If you live closer to Royvon Esher in Surrey, our shuttle service allows you to drop and collect your dog there and we do the driving for you. In addition, we run a pet taxi at Esher so can drop and collect all the way from your home if you prefer.
The specially adapted shuttle has been well-thought through by our dog-loving team, with a maximum of four dogs onboard, each with their own personal kennel. The driver is trained in dog welfare and there is a halfway check to make sure all dogs are well, have a good water supply and some love before continuing. The vehicle is never left unattended enroute. Please note that for dog safety and comfort, the journey will be made at the most appropriate time to avoid excessive traffic or peak heat of the day in summer.
We will let you know when your dog has arrived safely in Wales and can even arrange a FaceTime call so that you can see them if you wish!