Proof of vaccination is required before any appointment takes place on Royvon’s premises. When you arrive for your appointment we will ask to see your pet’s vaccination record certificate. This must show a booster vaccination having taken place within the last 12 months and signed off by a qualified Veterinary Surgeon. The certificate must show the booster having been administered as part of a course of vaccinations. Dog Vaccinations must safeguard against the following diseases: Distemper, Parvovirus, Hepatitis, Leptospirosis, and Parainfluenza.
All appointments are required to be booked online via our website
Appointment value less than £35
Once an appointment has been confirmed we are unable to agree to any amendments. Transferring of appointments or refunds will not be permitted.
Appointment values £35 or higher
If the value of your appointment exceeds £35 we may agree to one amendment, providing you give us at least 24 hours notice. Requests to amend an appointment must be made in writing, outlining the reason for the request. A decision will be made based on individual circumstances, and you will be advised if your request is successful.
We are unable to provide refunds under any circumstances.