Non-Residential Dog Training FAQs
We aim to provide as much information as possible on our website and through our online booking system. This helps to make sure we are spending as much time as possible with the dogs currently in our care. These FAQs have been written to help you to find answers to some of the common questions we receive.
Non-Residential Dog Training FAQs
We aim to provide as much information as possible on our website and through our online booking system. This helps to make sure we are spending as much time as possible with the dogs currently in our care. These FAQs have been written to help you to find answers to some of the common questions we receive.
Is non-residential dog training right for my dog?
We offer a range of training options because there isn’t a ‘one size fits all’ approach to training. Our non-residential options are built around on-site training, reinforced with at-home training, fully supported with owner training at Royvon. During your dog’s time at Royvon, they will work with a trainer on the areas required. On collection, the same trainer will work with you and your dog together to ensure you know how to continue their development. We also have a full residential training programme that allows your dog to focus on their training for an extended period. For help deciding which might be the best approach for your dog, we recommend registering for an account on our website so that you can book a call or an evaluation visit
My dog is aggressive, can they attend dog training?
We have specific training options to help dogs that display aggressive behaviour. Amongst our expert team of dog trainers, we have members who specialise in helping aggressive dogs and will be able to assess and advise on whether training at Royvon will be suitable for your needs. To organise a consultation call to discuss your options, please register for an account on our website and choose ‘Book Now’.
My dog is anxious, can they attend dog training?
Our expert team of dog trainers have plenty of experience training anxious dogs and will use their knowledge to build a bond with your dog, so they feel more comfortable during training. You may find it useful to arrange a site visit before committing to one of our training programmes so your dog can meet their trainer and familiarise themselves with the environment. To organise a consultation call to discuss your options, please register for an account on our website and choose ‘Book a call’.
Where does your training take place?
We have two dog training sites in Esher, Surrey and Merthyr Tydfil, Wales that offer safe and secure training environments. Our secure, dog-friendly sites include spacious play paddocks created for maximum training opportunities. Where appropriate, we also visit local areas to train your dog in parks, busy areas and amongst distractions to develop their skills and improve focus.
How much does your non-residential dog training cost?
We have a range of options available, all visible via our customer portal. Full price information is available by registering for an account on our website.
Is there an age limit for your non-residential dog training?
We typically see the best responses to training with puppy and adolescent dogs, but we do work with dogs of all ages. We can work with older dogs based on the issues you’re looking to address but we may see a slower or different response than we would with a younger dog. For younger dogs, we have a range of options to best suit their training needs.
Are your trainers first-aid trained?
All of our care team at Royvon are first-aid training and are on hand 24/7. In the event of an emergency, we also have strong relationships with local vets that can be contacted 24 hours a day.
There are so many Non-Residential Dog Training options, how do I know what’s right for me?
We have created a range of non-residential dog training options to make sure we can help as many dogs and their owners with the right training for them. To help you to decide which option suits your own needs best, we offer an assessment on-site at Royvon, bookable via our customer portal where you can view all options and select ‘Book Now’ to book an assessment. This session offers the opportunity for you and your dog to learn some new skills with a one-to-one dog trainer. They will talk you through our training philosophy, show you our facilities, discuss your specific needs and help with the range of options to recommend the option to best suit you. This time with a trainer is focused and we even find that some dog owners uncover a barrier that was preventing progress at home and don’t need any further services.
We also offer puppy training with our Puppy School for dogs under six months and Adolescent dog training between six months and a year. Our non-residential dog training options are age-specific and cover the needs of young dogs before any particular behaviours are set in so are suitable for all dogs in that age group.
What can I expect to achieve with Non-Residential Dog Training at Royvon?
The intention of our non-residential dog training is to teach you skills that you can practice with your dog at home, as often as possible throughout the day. Training is an on-going exercise and we understand this takes a lot of commitment from you but with consistency, the results are worth it, and you and your dog build a great relationship together along the way. Our role is to support you every step of the way, whether you choose to commit to training with Royvon for the longer term of if you just dip in when you need our help with your training journey.
Your dog will learn through repetition that following your lead and doing as you wish will bring rewards and they will enjoy themselves while they are training. The most important thing is getting started in the right way.
What are your Non-Residential Dog Training T & Cs?
We aim to help as many dogs and their owners as possible to receive the training that will improve their relationship. The terms and conditions we have in place are to ensure we can continue to do this, in a safe way that protects the dogs we care for, our team and our business.
Each dog training option has some specific terms and conditions attached regarding the timings, contents and commitment but we have built in as much flexibility as possible. If you are unable to make an appointment, and you can provide good notice we will be able to change dates without a penalty.
Vaccinations are an essential condition for coming to Royvon, to protect all of the dogs we care for. Booster vaccinations must be in place within the last 12 months, signed off by a qualified veterinary surgeon. The certificate must show the booster having been administered as part of a course of vaccinations. Dog vaccinations must safeguard against the following diseases: Distemper, Parvovirus, Hepatitis, Leptospirosis and Parainfluenza. Current kennel cough (Infectious Tracheobronchitis) vaccination is strongly recommended but we only insist on this should your dog ever need to stay without you.
We cannot offer refunds but at our discretion we may be able to move any outstanding monies to a credit note on your account to use with Royvon in the future.
If you have any further questions about our terms and conditions regarding a particular dog training option, please get in contact with our office to ensure that you are happy.
Do I need to bring food for my dog?
We want to help your dog to feel comfortable, safe and settled at Royvon as quickly as possible. Food is a core part of continuity for your dog, both mentally and physically.
We strongly recommend that all dogs arrive at our dog hotels with their usual food. Changing the diet can often lead to upset stomachs and knowing that your dog is happy on their diet can avoid unexpected problems with allergies or stomach sensitivity. We have fridges and freezers on site to store fresh produce that you bring and can accommodate raw, home-cooked or wet food diets which we can prepare in the way that suits your dog’s needs.
Another aspect of this is the focus we put on maintaining their usual schedule. Before arriving we will ask you for details about their feeding routine and we will keep it the same during their stay. Your dog can relax knowing that their needs are covered as usual and they know what to expect.
What are your T & C’s for Dog Boarding?
Full payment is required to confirm a requested booking. Our full list of Terms and Conditions can be viewed via your account.
Costs / Payments
- Charges are per day, the day of arrival is charged no matter on the times of the arrival. The departure day is charged depending on the time you collect. A 3pm collection is less expensive than a 4pm collection.
- Payments are due before the arrival date and guests cannot be checked in without full payment.
- Full payment for whole period is due prior to arrival
- No refund will be given for cancellations of reservations.
- We do not offer refunds but at the business owners discretion payments can sometimes be transferred to store credit.
- Refunds will be paid in the event a mistake has taken place, we will be happy to refund as soon as the error is reported. In the rare event a mistake has happened the refund is usually back in the customers bank within a few days.
- All customers will be charged a supplement for Christmas Day and New Years’ Day.
Vaccination requirements
- Booster vaccinations must have taken place within the last 12 months and been signed off by a qualified veterinary surgeon. The certificate must show the booster having been administered as part of a course of vaccinations. Dog vaccinations must safeguard against the following diseases: Distemper, Parvovirus, Hepatitis, Leptospirosis and Parainfluenza.
- Current kennel cough (Infectious Tracheobronchitis) vaccination. We would recommend that your dog have this at least two weeks prior to their arrival at Royvon, but we must insist that it is administered a minimum of three days before arrival. This is NOT part of their annual booster vaccination. If you are in any doubt, kennel cough vaccines can be identified on your vaccination card / certificate as ‘Interac’ (which lasts for 6 months) or ‘Novbivac KC’ (which lasts for 12 months).
