Dog Playhouse Bridgend
Introducing a dog boarding and daycare concept in Bridgend, Wales, with as much enthusiastic energy as your dog!
If your dog loves being active, making new friends, playing and relaxing, then Royvon Playhouse is the perfect option for boarding. Royvon Playhouse, at Bridgend in Wales, is unlike other dog boarding centres and kennels. With a large, secure site, Playhouse offers free flow, weatherproof play spaces, calm sleeping areas and an all-inclusive, easy to budget cost./span>
Dog Playhouse Bridgend
Introducing a dog boarding and daycare concept in Bridgend, Wales, with as much enthusiastic energy as your dog!
If your dog loves being active, making new friends, playing and relaxing, then Royvon Playhouse is the perfect option for boarding. Royvon Playhouse, at Bridgend in Wales, is unlike other dog boarding centres and kennels. With a large, secure site, Playhouse offers free flow, weatherproof play spaces, calm sleeping areas and an all-inclusive, easy to budget cost. Regular shuttle buses from Royvon Esher mean your dog can have a happy break at Royvon Playhouse even if you aren’t local.
Active dog boarding for playful pups
The space at Royvon Playhouse has been designed for dogs to have their happiest holidays. Large outdoor spaces offer room to roam securely, play equipment to climb on, race around and try out some new activities. Large indoor paddocks provide play spaces for new dog friends to enjoy their stay in their own style, whatever the weather. Royvon Playhouse offers dog-friendly dogs free flow extended playtime, from 8am to 4pm each day. Dogs that have anxiety or aggression issues have other suitable options to ensure they have lots of exercise and fun in a suitable environment. Toys are provided and staff get actively involved with having fun with the dogs.
All-inclusive dog boarding in Bridgend, South Wales
Unlike the Royvon boarding options at Esher and Merthyr Tydfil which offer a customisable schedule to suit your dog’s personality, Royvon Playhouse operates on an all-inclusive basis. With open play during the day, 24 hour care, their own suite, additional toilet opportunities out of their suite, and a bath on departure. All you need to sort is their food and the fun is covered. You can rest on holiday in the knowledge that your dog is getting plenty of exercise and stimulation, rest and care. The only additional cost you might find hard to resist is our award-winning, force-free training with our on-site qualified trainer.
Comfortable suites for your dog to relax in
Your dog has their own comfortable suite to relax and sleep in while boarding. This safe space gives your dog much-needed downtime from all the excitement and is heated or cooled for comfort year-round. Each suite has its own bed so you don’t need to provide any bedding for your dog’s stay. This is also where your dog will be fed, to prevent swapping of food that doesn’t suit sensitive tummies, and to make sure we know exactly how much your dog is eating so that we can keep an eye on their appetite. Your dog will only be fed the food you bring, to ensure they are used to it, and according to their normal feeding schedule to help them to stay in routine. If your dog requires any medication, this will also be given in their suite, according to your instructions.
Watch your dog play!
Our live feed is on our website so you can watch yours and the other dogs playing at Royvon Playhouse.
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They been such a blessing for us. Having a very anxious dog has made things challenging, but going to Royvons and getting help from Romeo has been amazing. (see Instagram posts) Romeo has build up a bond with our dog, he has the patience to go at her pace and now they have a great friendship and even play together. She is doing loads better and me as a 'dog auntie' feels so much more confident managing her. Thanks to Royvon for all your help, perseverance, advice, love and care in looking after her when she's stays over night. Special shout out to Romeo who is truly gifted, with such passion for what he does, but also to all the staff who are involved in her care. We are so grateful and happy we found you 😎
Response from the owner:Hi Acacia,
Thank you so much for your lovely review! Your kind words truly mean the world to us, and we’re so grateful you took the time to share your experience. Helping anxious dogs build confidence in a way that suits their individual needs is something we are deeply committed to, so hearing about the incredible bond Romeo has built with your pup is just heartwarming! His patience, dedication, and love for what he does really shine through, and we know he’ll be over the moon to hear how much his support has meant to you.
We’re also so pleased that you, as her ‘dog auntie,’ feel more confident managing her—our goal is always to help both dogs and their families feel supported and empowered. It’s an absolute pleasure to care for her during her stays, and we’re honored that you trust us to do so.
A huge thank you from the whole Royvon team, and a special shout-out from Romeo! We can’t wait to welcome her back for more progress, fun, and friendship. See you both again soon! 🐶💙
Warmest wishes,
The Royvon Team
It was our springer Henry’s first playday at Royvon today (7th Feb) and we have come away so relived and happy. All the staff from the receptionist to the dog handlers have been so patient and amazing with Henry and his character. Can’t thank them enough and will see them in a couple of weeks for more visits and a stay. Thank you.
Response from the owner:Hi Francesca,
Thank you so much for your lovely review! We’re absolutely delighted to hear that Henry’s first Playday at Royvon was such a positive experience for both him and you. Our team truly values taking the time to get to know each dog’s unique character, and it means the world to us to hear that you felt supported and reassured.
We appreciate you trusting us with Henry’s care, and we can’t wait to welcome him back for more fun and his upcoming stay! Your kind words really make a difference to our team, and we’ll be sure to share them with everyone who helped make Henry’s visit special.
See you both again soon!
Best wishes,
The Royvon Team 🐶💙
Home away from home for our pup for sure. The staff are incredibly helpful and caring.....it really shows. We feel comfortable and have had great experiences. The daily emailed update whilst away is a helpful way of Royvon keeping us up to date whilst we are away. Thank you to the team - Mezmo loves you and so do we!
Response from the owner:Dear Anu,
Thank you so much for your wonderful review! It truly means the world to us to hear that Royvon feels like a home away from home for Mezmo. Our team is dedicated to providing a loving, caring, and supportive environment for every pup, and knowing that this shines through in your experience is incredibly rewarding.
We’re so pleased that our daily email updates help keep you connected while you’re away—your peace of mind is so important to us. Mezmo is an absolute joy, and we all love having him here! The whole team will be thrilled to hear how much you appreciate them.
Thank you for choosing Royvon and for being part of our extended family. We can’t wait to welcome Mezmo back next month for more fun, love, and cuddles!
With gratitude,
The Royvon Team ❤️🐾
This was our dog’s first time to stay in kennels. She stayed for an overnight evaluation. She settled very well. Richard kept us updated with photos and an enhancement report. Nansi looked very happy in the photos. We have no qualms about further stays at Royvon Merthyr Tydfil.
Our two dogs have just completed a three week residential training programme at Royvon with their two wonderful and experienced trainers, Romeo and Kelsey.
We were experiencing difficulties when walking both dogs on the lead and both had become protective, reactive and nervous of other people and sometimes dogs, making our walks difficult and stressful.
Well what can I say, the improvement we have seen in both dogs is brilliant, they are more confident and focused now and their reactivity levels have dropped significantly. We have some additional 1:1 training sessions to complete over the next few weeks to ensure that we can keep up the training.
During the training programme, Romeo and Kelsey sent us video updates of the dog’s progress, enabling us to see how they were getting on and responding to the training. This was invaluable to us.
In addition, the team at Royvon took really good care of both dogs and we received reports on how they were settling in/getting on during their group playtime and time spent in kennels, plus daily photo updates.
I wouldn’t hesitate to board our dogs at Royvon again, we were very happy with the dogs care.
Thank you to Romeo, Kelsey and the rest of the team at Royvon!
We were experiencing difficulties when walking both dogs on the lead and both had become protective, reactive and nervous of other people and sometimes dogs, making our walks difficult and stressful.
Well what can I say, the improvement we have seen in both dogs is brilliant, they are more confident and focused now and their reactivity levels have dropped significantly. We have some additional 1:1 training sessions to complete over the next few weeks to ensure that we can keep up the training.
During the training programme, Romeo and Kelsey sent us video updates of the dog’s progress, enabling us to see how they were getting on and responding to the training. This was invaluable to us.
In addition, the team at Royvon took really good care of both dogs and we received reports on how they were settling in/getting on during their group playtime and time spent in kennels, plus daily photo updates.
I wouldn’t hesitate to board our dogs at Royvon again, we were very happy with the dogs care.
Thank you to Romeo, Kelsey and the rest of the team at Royvon!
Amazing talented team at Royvon! Cannot thank them enough for their continued help and training with the pups. Everyone has been so attentive to our dogs and have done so much to accommodate, cannot recommend Royvon enough!
Response from the owner:Thank you so much Edward for your appreciated 5 Star review of your Royvon experience 🐶
My two year old , very large, excitable, goldendoodle , Bruno, went to Royvon for three weeks while we were on holiday, as he was struggling with reactivity - mainly manifesting in lots of loud , continuous barking when we were out on walks and at home, if anything unexpected happened . I dealt with Darren initially, who owns Royvon and is amazingly reassuring and efficient and assigned us to Charlie who was to be his trainer. She was just brilliant . As well as reassuring me by being in constant communication with WhatsApps and videos, she really ‘got’ Bruno and worked with him every day doing fun games and exercises to calm him down and build his confidence. When I returned she explained so much about his issues and how I could help him continue to overcome them. She’s absolutely fantastic, so knowledgeable, intuitive, patient and kind. He’s so much better on walks, which have become a real pleasure again , and we are continuing to work with Charlie on sorting things out at home. I can’t recommend Royvon highly enough - everyone there is delightful and the trainers I met are all so brilliant , and clearly really love dogs! Thank you Royvon!
Response from the owner:Hi Anne,
Thank you so much for taking the time to share your experience! Your kind words mean the world to us, and we’re so pleased to hear how much Bruno has progressed during his time at Royvon. It was a pleasure to have him with us, and we’re thrilled that his training has made such a difference in both his confidence and your enjoyment of walks together!
Darren, Charlie, and the rest of the team will be delighted to hear your feedback. Charlie is truly dedicated to understanding each dog’s unique personality and needs, and it’s wonderful to hear how much her patience, knowledge, and tailored approach have helped Bruno. We know how important it is to feel reassured while your dog is in training, so we’re glad the regular updates helped keep you connected and informed throughout the process.
Your feedback means so much to us as a family business, as we are always striving to improve and provide the best experience for both dogs and owners. We truly appreciate you choosing Royvon, and we look forward to continuing to support you and Bruno on this journey. Please don’t hesitate to reach out whenever you need us—we can’t wait to see you both again!
Best wishes,
The Royvon Team 🐾💙
This place is amazing. I have 2 4 year old sheepdogs and they have separate issues. Blue is hyperactive and scittish and likes to chase things and Jack is slightly overweight and lets Blue run around for him. They both attend Royvon for a playday on separate days and they are getting on great. The staff are brilliant and make sure they have individual plays for their needs. They keep them entertained with games to use their brains and they are exhausted when they get home.
Response from the owner:Thank you so much for your wonderful review! We truly appreciate you sharing your experience, as it helps other dog owners make the best choices for their pups.
It’s fantastic to hear how well Blue and Jack are getting on at Royvon! We love that they each have their own unique personalities and needs, and our team is always committed to ensuring every dog gets the right level of engagement, whether it’s burning off energy or keeping their minds active. It’s great to know they’re enjoying their tailored playdays and going home happy (and exhausted!).
Your kind words about our brilliant team mean the world to us—we’re passionate about what we do, and feedback like yours reassures us that we’re making a positive impact. Thank you for choosing Royvon, and we can’t wait to see Blue and Jack again soon!
My Doberman, Chop has just come back from the 3 week training programme with Charlie. Nothing but good to say about the whole experience and the team down there. Kept up to date every day with what’s been happening with his training/playtime with the other dogs. He’s come back a lot calmer and easier to work with with the foundations they’ve set for him
Response from the owner:Thank you so much for taking the time to leave such a lovely 5-star review about Chop’s experience with us! We’re truly grateful for your kind words, as they help other dog owners make informed decisions about the right care and training for their beloved pets.
It’s wonderful to hear how happy you are with Chop’s progress after his three-week training program with Charlie. Charlie and the rest of the team will be thrilled to know their hard work has made a positive difference. Your feedback means so much to them personally, and it’s lovely to hear that the daily updates helped you feel connected to Chop’s journey.
We’re so pleased to know Chop has come back calmer and easier to work with! Setting those foundations is what we’re all about, and it’s great to hear they’ve made such an impact.
Thank you for choosing Royvon and trusting us with Chop’s training. We can’t wait to see you both again soon! Your feedback helps us continue to grow as a family business, ensuring we do more of what works well for our wonderful clients like you. ❤️
A literally crisis averting 3 week training intervention by Romeo and the team at Royvon. We have gone from being worried to let our puppy near our older dog for fear of "an incident" to the two of the playing together as best buddies. With the 'crisis period' over we have now engaged Romeo for a series of private training sessions for our (now 4 month old) puppy and he is making amazing progress. Absolutely 10/10.
Response from the owner:Thank you, Peter, for your fantastic review! It means so much to us to hear how Romeo and the Royvon team were able to support you and your puppy during such a challenging time. Our values of love, commitment, and respect guide everything we do, and it’s wonderful to know we could help bring harmony to your household and build that incredible bond between your puppy and older dog.
Romeo will be thrilled to hear your kind words; feedback like this truly inspires our team to keep doing what we love. We’re so pleased that your puppy is continuing to thrive with the private training sessions, and we’re excited to be a part of this journey with you.
Thank you for trusting us during the ‘crisis period’ and beyond. We look forward to seeing you and your puppy grow together even more and can’t wait to see what amazing progress lies ahead. Please don’t hesitate to let us know how else we can support you!
Response from the owner:Thank you for your 5 Star Review 🐶
our dog had wonderful time at Royvon 🙏
Response from the owner:Thank you so much, Markus, for your wonderful 5-star review! We're thrilled to hear that Lupa had an amazing time at Royvon. It was such a joy to see him come out of his shell and enjoy cuddles, group play, and his woodland walk. Knowing he was happy and settled makes us so proud. Your feedback means the world to us, and we’re grateful you chose Royvon for Lupa. We look forward to welcoming you both back again soon! 😊🐾
Disappointing Service for the Price: £1130 for 13 Days.
£1130.43 for 13 days / £86.96 per day during Christmas Period + £120 for Shuttle to Royvon Merthyr total (£60 each way).
- Our boxer lost 4.5kg during his 13 day stay with fur malting and ribs visible (34.5kg to 30kg) - he ate like he was starving when we got him home (they also returned some of the food we provided to be eaten during his stay). When I requested an update on how he was eating during his stay, they said via email that he was 'eating well'.
- He had horrible breath that smelled like he'd been eating his own poo (which he has never done before).
- He was walked on a slip lead repeatedly despite us asking them not to use a slip lead with him.
- The base price per day (£35 or £45 per day during Peak Season) includes no toilet breaks / walks or anything apart from the kennel and an "Enrichment Report". You have to add on at least a couple of 10 minute toilet opportunities (daytime £3.20 / bedtime £8.60) or woodland walks (£10 for 20 minutes).
- "Enrichment reports" consist of a few photos during the woodland walk or play/enrichment/training sessions you pay extra for - no photos of other activities / in the kennel unless you specifically request via email (e.g. we asked for a photo of him in his kennel and one of him enjoying his daily Kong we paid for (£2.70) and then received that as well). Only 1 written report was provided with the photos in 13 day stay and 1 video. When I complained via email, I did get a more detailed response on how he was getting on which was appreciated.
○ At this premium price, we were expecting lots of videos and photos as well as a detailed report every day on how he was getting on and what he'd been up to, which is not the case and is not what is suggested on social media (e.g. King (Dec-24) where they show a detailed written update on how the dog is doing as well as photos).
○ The walks and enrichment activities looked lovely from the pictures on the whole (apart from when he was being walked on the slip lead).
- We booked one training session as well during his stay (£17) and received a 2 min video of this which looked good, but received no report or feedback otherwise on how it went / what went well / what they worked on.
- We were provided with a WhatsApp number to message if we wanted more updates, but no-one ever responded to this number.
Will not be booking again.
£1130.43 for 13 days / £86.96 per day during Christmas Period + £120 for Shuttle to Royvon Merthyr total (£60 each way).
- Our boxer lost 4.5kg during his 13 day stay with fur malting and ribs visible (34.5kg to 30kg) - he ate like he was starving when we got him home (they also returned some of the food we provided to be eaten during his stay). When I requested an update on how he was eating during his stay, they said via email that he was 'eating well'.
- He had horrible breath that smelled like he'd been eating his own poo (which he has never done before).
- He was walked on a slip lead repeatedly despite us asking them not to use a slip lead with him.
- The base price per day (£35 or £45 per day during Peak Season) includes no toilet breaks / walks or anything apart from the kennel and an "Enrichment Report". You have to add on at least a couple of 10 minute toilet opportunities (daytime £3.20 / bedtime £8.60) or woodland walks (£10 for 20 minutes).
- "Enrichment reports" consist of a few photos during the woodland walk or play/enrichment/training sessions you pay extra for - no photos of other activities / in the kennel unless you specifically request via email (e.g. we asked for a photo of him in his kennel and one of him enjoying his daily Kong we paid for (£2.70) and then received that as well). Only 1 written report was provided with the photos in 13 day stay and 1 video. When I complained via email, I did get a more detailed response on how he was getting on which was appreciated.
○ At this premium price, we were expecting lots of videos and photos as well as a detailed report every day on how he was getting on and what he'd been up to, which is not the case and is not what is suggested on social media (e.g. King (Dec-24) where they show a detailed written update on how the dog is doing as well as photos).
○ The walks and enrichment activities looked lovely from the pictures on the whole (apart from when he was being walked on the slip lead).
- We booked one training session as well during his stay (£17) and received a 2 min video of this which looked good, but received no report or feedback otherwise on how it went / what went well / what they worked on.
- We were provided with a WhatsApp number to message if we wanted more updates, but no-one ever responded to this number.
Will not be booking again.
Response from the owner:Thank you for taking the time to share your feedback about Homer’s recent stay. We’re sorry to hear that your experience did not meet your expectations and appreciate the opportunity to address your concerns.
Value for Money
We understand your concerns regarding the cost of Homer’s stay, particularly during the Christmas period. Our pricing reflects the tailored nature of our services, allowing owners to choose activities and routines that suit their dog’s needs. Homer’s schedule included a significant number of enrichment sessions and activities, which enhanced his experience but also increased the overall cost. These sessions, priced at approximately £10 per half hour, are optional, but they contributed to Homer’s high level of activity and enjoyment during his stay.
Additionally, during peak periods such as Christmas, our staff are paid double or triple time to ensure we retain the best professionals in the industry. This commitment to quality staffing allows us to deliver exceptional care to all our guests, supported by our 65-year heritage and reputation. We also strive to keep supplementary charges, such as the pet taxi service (30p per mile), fair and competitive.
Homer’s experience reflects the personalized care we provide. The countless images we shared with you showed him being energetic, playful, and clearly having the time of his life—whether exploring the woodlands, enjoying his Kong, or engaging in his enrichment activities. He truly made the most of his time with us.
Communication and Updates
We acknowledge that our communication did not fully meet your expectations. While we provide an enrichment report with photos of daily activities, we do not currently offer written updates or videos for every session as part of our standard service. Based on your feedback, we are revising our messaging to ensure that all customers have clear and accurate expectations about the updates we provide.
That said, we shared regular updates during Homer’s stay, including numerous photos showing his activities and well-being. For example, one of the updates included:
“I wanted to reassure you that Homer is doing wonderfully. Richard mentioned how much he enjoys his Kong, and I know you’ve already seen pictures of him savoring it. He’s also been having a great time exploring the woodlands, taking in the scents and surroundings, and bouncing around during his play sessions. Andrea, our manager, shared that he’s one of the most settled dogs we’ve had—so relaxed and loving his enrichment activities.”
At the end of Homer’s stay, we sent a final update from Andrea, highlighting the love and care he received:
“We are very sad to see Homer go tomorrow. I have bathed him today, cleaned his eyes, and applied paw and nose balm on him. He had loads of kisses during his bath. I will miss him very much. He is such a character—so sweet and loving. Thank you for trusting us with his care; I can assure you he was very loved and had loads of fun.”
While these updates reflected Homer’s well-being and enjoyment, we understand they did not align with the level of communication you expected. We are committed to improving our processes to better meet customer needs.
Homer’s Well-Being
Homer is a delightful dog, and it was a pleasure to care for him. His weight loss was due to his increased activity levels, which we carefully monitored. His feeding routine was tailored to prevent bloat, a precaution particularly important for Boxers. The images we shared during his stay show how much he enjoyed his activities and the care he received from our team.
Commitment to Improvement
Your feedback has prompted us to make several improvements:
We will update our messaging to set clearer expectations for communication and updates.
We will review our internal processes to ensure all customer instructions and feedback are acted on promptly.
We will continue to focus on balancing affordability with the high-quality care our guests deserve.
I would absolutely recommend Royvon for residential training. My partner and I sent our 16 month German shepherd, Nova, to the 3-week board and train at Royvon to help us continue progress on some of Nova’s behaviours we have had challenges with changing such as over excitement around other dogs and new environments and a lack of engagement with us in these situations. This also served as boarding for us whilst we were on holiday for a week. Nova is super friendly which makes it difficult to take her places as her over excitement can easily make other dogs nervous and put us in a tough situation handling her. We were nervous to send Nova to a board and train as she has never been away from us this long and we were not sure how she would get on in the kennels, but the staff at Royvon, and our trainer Charlie, quickly put us at ease through a 121 consultation and a tester night in the kennels. We looked at a few other board and trains and Royvon was the clear choice. Not only did Charlie work with us to understand our real trouble areas with Nova, but she created a training plan catered to Nova and our needs. We got so many videos walking us through the training and what it targeted that we were able to follow along the three weeks and really see progress and understand what we would need to do to continue the training with Nova once she was back with us. Outside of the training videos, we got daily updates and photos from the care staff showing us Novas play sessions and letting us know how she was getting on. We loved seeing Nova have play sessions with staff and other dogs staying there making us feel at ease that she was having fun as well and being well taken care of. After the 3-weeks we had a 2-hour handover with Charlie where she walked us through what was covered and had us run through drills so we felt ready to carry on all the hard work she put in. It’s only been a few days since we picked Nova up, but we can already see the difference in her engagement with us during our training sessions and her ability to relax indoors. We’re so excited to see continued progress with everything Charlie has showed us and keep working on her training at home and in our local environments. Although she still has a ways to go, we already feel so much more positive and confident that we will get to our desired goals and we have been having lots of fun with working with Nova! Looking forward to our follow-up sessions and we will definitely consider the other services Royvon offers as we know Nova is in great hands! Thanks to Charlie and whole team for everything.
Response from the owner:Thank you so much, Nicole, for your wonderful and detailed review! It means the world to us that you took the time to share your experience and recommend Royvon for residential training. Reviews like yours truly help other dog owners make the best decisions for their beloved companions.
We’re so glad that Nova’s 3-week board and train with Charlie was a positive and confidence-building journey for both Nova and your family. Our values of love, commitment, and respect are at the heart of everything we do, and it’s so rewarding to hear how our team was able to make you feel at ease from the start, especially with your initial concerns about boarding Nova for the first time.
Charlie will be thrilled to hear your kind words about the customized training plan and how it’s already making a noticeable difference in Nova’s behavior and engagement. She and the team put so much care into providing daily updates, videos, and ensuring every dog feels loved and supported during their stay—it’s wonderful to know this made a real impact for you. Nova’s progress is a testament to your dedication as owners and the amazing bond you share with her.
It’s exciting to hear how Nova has already begun to shine in her training at home, and we’re confident you’ll continue to achieve your goals with her. We can’t wait to see you at the follow-up sessions and are delighted to hear you’ll consider more of Royvon’s services in the future. Thank you again for trusting us with Nova, and we look forward to seeing you both again soon!
A million percent would recommend, Charlie went above and beyond with our nervous, reactive boy and did absolutely everything she could to make him and us feel comfortable with his residential training, the foundations she's laid with both him and us are incredibly clear and the confidence we have with him now is unreal, I was too anxious to walk him before but after leaving him at Royvon for only three weeks am now able to enjoy his walks to the fullest and now look forward to them! He is still reactive (because Rome wasn't built in a day), but we now have the proper tools in place to be able to manage him and build his confidence up to a level where he'll be able to walk past unknown dogs and ignore them, and we have no doubt that he is capable because Charlie has showed us how! It was the hardest decision ever to send him but after seeing the difference and how far he's come we would do it again in a heartbeat, we have absolutely no regrets and will forever be grateful for the care that Charlie and the whole team showed to him, and for the understanding that they showed me being a very worried puppy mum, if anyone is in two minds about whether or not Royvon will help their dog then forget any doubts, 10/10 service in every way imaginable!!!
Response from the owner:Thank you so much for taking the time to leave such an amazing review! We’re absolutely thrilled to hear about the progress your boy has made and how much more confident you feel now. It’s wonderful to know that Charlie went above and beyond to support both of you—your kind words will mean so much to her and the rest of the team.
At Royvon, we’re guided by love, commitment, and respect in everything we do, and it’s fantastic to hear that you felt this throughout your experience. The foundations Charlie has helped to lay for you and your boy are just the beginning, and it’s so exciting to see how much of a difference it has already made. We know reactivity takes time, but it’s clear you’re on a great path, and we’re confident that with the tools you’ve gained, his progress will only continue!
We also deeply appreciate the trust you placed in us by choosing Royvon, especially when it was such a hard decision. Knowing that you have no regrets and that you’re enjoying walks together again is the best feedback we could hope for. Your recommendation means so much to us, and we can’t wait to see you and your boy again in the future to hear about his continued journey.
Thank you for being part of the Royvon family!
The first thing i want to say is Royvon far exceeded my expectations for what I was expecting from my 1.5 year old xl bully. I wanted the best training for him due to all the bad press they get and following neutering, he went back into some silly puppy behaviour so wanted it nipped in the bud ASAP.
Maslow went for 3 weeks residential and spent a lot of his time with Charlie who is fantastic. She sent regular updates including videos and pictures which we could go through in preparation for getting him home. We had updates daily from the report team to let me know that his report was ready. He had a great time.
I cannot recommend Charlie and the team enough. Definitely worth the money and he has come home ready to carry on with the training and is listening to me and eager to learn. If you're having issues with your dog then give the team at Royvon a call, it's made my life a lot easier already.
Maslow went for 3 weeks residential and spent a lot of his time with Charlie who is fantastic. She sent regular updates including videos and pictures which we could go through in preparation for getting him home. We had updates daily from the report team to let me know that his report was ready. He had a great time.
I cannot recommend Charlie and the team enough. Definitely worth the money and he has come home ready to carry on with the training and is listening to me and eager to learn. If you're having issues with your dog then give the team at Royvon a call, it's made my life a lot easier already.
Response from the owner:Thank you so much, Zoe, for taking the time to leave such a thoughtful and detailed review about your experience with Royvon! We're absolutely delighted to hear that we exceeded your expectations and that Maslow had such a positive transformation during his stay with us.
It’s clear how much love and commitment you have for Maslow, especially in wanting to address his needs and set him up for success. We understand the challenges that can come with owning a breed that often faces misconceptions, and it’s wonderful to hear that Maslow has come home eager to learn and thriving in his training.
Charlie will be thrilled to hear your kind words! Her dedication and care for every dog she works with are second to none, and knowing her efforts made such a difference for you and Maslow means so much. We’re also glad the regular updates and reports gave you peace of mind throughout his stay—it’s an important part of ensuring you feel as involved and supported as possible.
Thank you again for choosing Royvon and for recommending us to others. We’re so happy to have been part of Maslow’s journey and look forward to seeing him again in the future. Your feedback truly inspires us to keep doing what we do best: helping dogs and their families live their happiest lives together!
Having used Royvon for my parents' rescue dog a few years ago with such a positive experience, they were my first thought for my 10 month old Border Collie puppy, Molly. Molly was struggling with her confidence around other dogs, reactivity to cars, lead pulling and a strong prey-drive towards small animals/birds.
Molly's trainer during her stay was Charlie who was brilliant. She was able to quickly build up a strong relationship with her and it was easy to see that Molly felt really comfortable. Charlie sent photos and videos from each training session which helped me to track her progress and are great to refer back to now that Molly is back home. Charlie quickly identified Molly's strong herding instinct and was able to direct this positively into various "games" which are great outlet.
Throughout her stay, I also received daily photos from the care team taken during her group play sessions as well as enrichment reports. She was initially only socialised with one older, calmer collie to build up her confidence before being introduced to a larger group. It was great to see her confidence grow.
Molly is much more focused on walks and confident around other dogs and cars. Thank you to Charlie and the team at Royvon!
Molly's trainer during her stay was Charlie who was brilliant. She was able to quickly build up a strong relationship with her and it was easy to see that Molly felt really comfortable. Charlie sent photos and videos from each training session which helped me to track her progress and are great to refer back to now that Molly is back home. Charlie quickly identified Molly's strong herding instinct and was able to direct this positively into various "games" which are great outlet.
Throughout her stay, I also received daily photos from the care team taken during her group play sessions as well as enrichment reports. She was initially only socialised with one older, calmer collie to build up her confidence before being introduced to a larger group. It was great to see her confidence grow.
Molly is much more focused on walks and confident around other dogs and cars. Thank you to Charlie and the team at Royvon!
Response from the owner:Thank you, Charlie, for your thoughtful and detailed review! It means so much to us that you took the time to share your experience, not only for Molly but also for your parents' rescue dog in the past. Reviews like yours truly help other dog owners make the best decisions for their beloved pets.
We’re thrilled to hear that Molly had such a positive experience with our trainer, Charlie. Building trust and comfort with each dog is so important to us, and it’s clear Charlie’s love, commitment, and expertise made all the difference for Molly. It’s wonderful to know that the photos and videos from the training sessions are a useful tool for you now that Molly is home. We’re also so pleased that Charlie’s approach to redirecting Molly’s herding instincts into fun, engaging games has been such a success!
The care team will also be delighted to hear how much you appreciated the daily photos, enrichment updates, and Molly’s carefully structured socialisation process. Seeing her confidence blossom is exactly why we do what we do, and your feedback reinforces the value of our tailored approach.
We’re so grateful you chose Royvon for Molly and that we could support her journey to becoming a more confident and focused pup. We can’t wait to see you both again in the future and hear more about Molly’s progress. Your feedback helps us to continue growing as a family business, doing more of what works well and ensuring the best experience for all the dogs in our care. Thank you again! 🐾
We have a very timid and anxious Chihuahua who loved working with Charlie on games that helped him get more comfortable on walks and with other people. Charlie was patient and very helpful, always uploading videos of what we did so we could keep training at home.
Response from the owner:Thank you so much, Nicole, for taking the time to share your experience! Reviews like yours are so valuable in helping other dog owners make the best decisions for their own dogs.
We’re thrilled to hear that your timid and anxious Chihuahua had such a positive experience working with Charlie. At Royvon, our values of love, commitment, and respect guide everything we do, and Charlie embodies those values in the way he works with each dog individually. Your kind words will mean so much to him personally, as he truly puts his heart into helping dogs and their owners succeed.
It’s wonderful to know that the games and strategies Charlie shared have helped your Chihuahua feel more comfortable on walks and with meeting new people. Uploading videos is just one of the ways we aim to make ongoing training easier at home, and it’s great to hear that this approach worked well for you.
Thank you for choosing Royvon and trusting us to work with your special pup. We can’t wait to see you both again in the future and continue supporting you on your training journey. Your feedback helps us improve and focus on what makes a difference, so it’s truly appreciated. ❤️
Bert can be a little bit difficult, but we are never made to feel like he is too much to handle at Royvon. Love the fact they remember who he is when we arrive. Fabulous care by Royvon and won’t use any other kennels - thank you!
Response from the owner:Thank you so much, Avril, for your kind 5-star review! It means the world to us that you trust us with Bert's care. At Royvon, we believe every dog is unique and special, and our commitment to love, respect, and care shines through in how we approach every visit. It's wonderful to hear that our team’s dedication to remembering Bert and making you feel welcome is appreciated—it truly makes our day to know we’re making a positive impact.
Your feedback is incredibly valuable, not just for us but for other dog owners deciding what’s right for their furry friends. We’re always striving to improve by focusing on what works well, and your kind words inspire us to continue doing just that.
Thank you for choosing Royvon; we’re thrilled to be Bert’s home away from home! We can’t wait to welcome you and Bert back soon. 💕
Brought my German shepherd for the 3 week residential training and I’m more than happy with the results and explained everything that I needed to manage my dogs reactivity
Response from the owner:Thank you so much for your 5-star review! We're thrilled to hear that you're happy with the results of your German Shepherd's three-week residential training. It means a lot to us to know that the training has made a positive impact and that you feel confident with the explanations provided to help manage your dog's reactivity.
At Royvon, we’re committed to working with love, respect, and dedication to ensure every dog and owner feels supported. Feedback like yours motivates our team and reinforces the importance of what we do.
Thank you for trusting us with your dog’s training journey. We’re so glad we could help, and we look forward to seeing you both again in the future! Your feedback is invaluable as it helps us improve and continue providing the best service possible for our customers and their dogs. 🐾
The whole team at Royvon provides such an excellent experience and customer service. We specifically chose the 3 week behavioural training for our excitable Belgian Lab and we have seen such a huge improvement. We received daily updates throughout the 3 weeks with videos and photos of how the training was progressing and so that we could become more knowledgeable on the exercises we will need to be doing. Our trainer Charlie was very professional and genuinely treated our boy like he was one of her own. The training concluded with a thorough handover session and training pack along with several reinforcement sessions. Faultless service overall and highly recommended Charlie and the whole team at Royvon.
Response from the owner:Dear Kirk,
Thank you so much for your wonderful 5-star review! Reviews like yours truly help other dog owners make informed decisions about what’s best for their beloved pets, and we’re so grateful that you took the time to share your experience.
We’re delighted to hear that you found our service excellent and that our 3-week behavioural training program has made such a positive difference for your excitable Belgian Lab. Providing daily updates with videos and photos is something we value deeply—it’s our way of ensuring you feel involved every step of the way and can confidently continue the training at home.
Your kind words about Charlie mean the world to us. She is an incredibly dedicated trainer who embodies our values of love, commitment, and respect for every dog she works with. Knowing that she treated your boy as one of her own and delivered a professional and thorough experience will mean so much to her personally.
We appreciate you choosing Royvon and look forward to seeing you and your furry companion again soon. Your feedback inspires us to keep doing what works well and to continuously improve our service as a family business.
Response from the owner:Thank you Henry for taking the time to provide appreciated feedback on your Royvon experience 🐾
We have returned from collecting our 10 ‘month old German shepherd Barry who has been with the team at Royvon for a 3 week residential to help with his reactivity. Charlie and the team have worked so well with him and following on from our handover session we feel so much more equipped to build on what he has learnt . We are looking forwards to returning for our follow ups and even though it’s a 4 hour round trip it’s been worth every penny and mile . I wouldn’t hesitate to recommend Royvon .
Response from the owner:Thank you so much for your wonderful 5-star review! We're so grateful for your kind words and thrilled to hear about your positive experience with Barry’s 3-week residential stay at Royvon. It’s fantastic to know that Charlie and the team’s dedication and hard work have helped Barry with his reactivity and that you’re feeling confident and equipped to continue building on his progress.
Your commitment to Barry’s development, even with a 4-hour round trip, is truly inspiring, and it means the world to us that you found the journey worthwhile. We’re so excited to welcome you back for your follow-up sessions and continue supporting you and Barry on this journey.
Thank you for recommending Royvon – your feedback not only encourages us but also helps other dog owners make informed decisions for their own dogs. We’re always striving to improve and deliver the best possible care, so knowing we’ve made a difference for you and Barry makes it all worthwhile.
We appreciate you choosing Royvon and look forward to seeing you both again soon!
Have taken our puppy to the puppy classes, absolutely brilliant - our trainer is kind, patient and very knowledgeable! Would recommend giving them a try.
Response from the owner:Thank you so much for your wonderful 5-star review! We’re delighted to hear that you and your puppy had such a brilliant experience in our puppy classes. Your kind words about our trainer’s kindness, patience, and expertise truly mean a lot—they work hard to provide the best guidance for both pups and their owners.
We’re so grateful you chose Royvon to be a part of your puppy’s journey, and it’s great to know you’d recommend us. Your feedback helps us continue to deliver the love, commitment, and respect that are at the heart of everything we do. We look forward to seeing you and your puppy again soon! 🐾
I have been using Royvon for 3 years with Bailey and he absolutely loves his time spent there he gets so excited when he realises we where we are going and he cant wait to be checked in he is already to go through the door to the back. I have recently taken on a 7 year old pug which had never been in boarding before and booked both dogs in for a short break. I was really worried about how the new addition to the family would cope in boarding but I didn't need to worry as I had daily updates telling me how she was doing which I cant thank Royvon enough for as it meant I could relax and enjoy my time away knowing they were being really well look after.
Response from the owner:Thank you so much for your glowing review and for being such a loyal part of the Royvon family over the past three years with Bailey! It’s so heartwarming to hear how excited he gets about his stays with us – that tail-wagging enthusiasm truly brightens our day.
We’re also thrilled to hear that your new addition, your sweet 7-year-old pug, settled in so well! We know how nerve-wracking it can be to board a dog for the first time, especially one who hasn’t experienced it before, so we’re so glad the daily updates helped ease your worries. Keeping you informed and reassured is just one way we show our commitment to both our dogs and their families, and it means the world to us that it made a difference for you.
Thank you for trusting us with both your beloved dogs – it’s an honor to be a part of their care. Your feedback not only reassures us that we’re on the right track but also motivates us to continue improving and giving every dog the love and respect they deserve. We can’t wait to welcome Bailey and your pug back again soon!
Absolutely brilliant service and staff very friendly and knowledgeable. Going back for training classes soon
Response from the owner:Thank you so much for your fantastic 5-star review! We're thrilled to hear that you found our service to be absolutely brilliant and that our team made such a positive impression with their friendliness and knowledge. Your kind words mean a lot to us, as we always strive to provide the best possible experience for both dogs and their owners.
We’re so excited to hear that you’ll be returning for training classes soon! It’s wonderful to have your trust, and we look forward to continuing to support you and your dog on your journey together.
As a family business, we’re committed to constantly improving by doing more of what works well, and your feedback encourages us to keep delivering the best service we can. Thank you for choosing Royvon, and we can’t wait to see you and your dog again soon! 🐾
We left our 9yr old border collie Pip with Royvon for 17 nights whilst we were away. Although Pip has been to Royvon on 2 previous occasions this is the first time we have left her for so long…
We needn’t have worried…she had the life of Reilly with the professionals.
The team at Royvon are extremely professional and facilities there are first class. Everything was organised in advance and the hand over seamless. We booked a larger room, play and walks…it was well worth doing so. The updates we received daily showed us just how much fun Pip was having and reassured us that this was the right decision.
I cannot thank the team enough for looking after Pip and I wouldn’t hesitate to recommend Royvon Esher. I am more than happy to book Pip in again…money well spent - my last review I said if I could give 6 ⭐️ I would; a small amendment it’s now a firm 7 out of 5 😁.
I would not hesitate to recommend that you leave your beloved pet with Royvon, they can certainly be trusted
We needn’t have worried…she had the life of Reilly with the professionals.
The team at Royvon are extremely professional and facilities there are first class. Everything was organised in advance and the hand over seamless. We booked a larger room, play and walks…it was well worth doing so. The updates we received daily showed us just how much fun Pip was having and reassured us that this was the right decision.
I cannot thank the team enough for looking after Pip and I wouldn’t hesitate to recommend Royvon Esher. I am more than happy to book Pip in again…money well spent - my last review I said if I could give 6 ⭐️ I would; a small amendment it’s now a firm 7 out of 5 😁.
I would not hesitate to recommend that you leave your beloved pet with Royvon, they can certainly be trusted
Response from the owner:Ah thank you for a very special six stars! It was so lovely to have Pip with us for her stay and we hope you all settle back in happily together this evening.
Our pooch has done the three week behavioural modification programme and has also boarded with Royvon. Charlie and the whole team are brilliant, they take the time to go through everything with you, reassure you and answer all of your questions in detail. They take such good care of the dogs, and are so passionate about helping to work on any issues with training or behaviour. The bond Charlie has built with Bailey has been wonderful to see. When we dropped him off for boarding, he had no cares in the world because he got to run off and see her. We know Bailey is safe and well looked after when he stays at Royvon, and we couldn't ask for a better team to look after him when we are away. Thank you Charlie and team!
Response from the owner:Thank you so much for your wonderful review! We're thrilled to hear about your experience with Bailey’s three-week behavioural modification programme and his boarding stays with us. Charlie and the entire team truly appreciate your kind words—it means so much to know that their dedication and passion for caring for and training dogs has made such a positive impact on Bailey and your family.
Seeing the bond Charlie has built with Bailey is heartwarming, and it’s wonderful to hear how comfortable and happy he is when staying with us. Knowing that you trust us to keep Bailey safe, loved, and well cared for is the highest compliment we could receive.
As a family business, your feedback is invaluable in helping us continue to provide the best care and service possible. Thank you for choosing Royvon—we look forward to seeing you and Bailey again soon!
Romeo and the whole of Royvon team put their hearts into providing the best training and care for dogs. Romeo really understood our large breed dog. The team went above and beyond to support our nervous dog while he adjusted to the training. We received daily video updates which was reassuring (as we were far away from the UK).
Response from the owner:Thank you so much for your wonderful 5-star review! It truly means the world to us to hear such kind words about Romeo and the whole Royvon team. We’re passionate about providing the best training and care for every dog, and we’re so glad you felt that love and commitment throughout your experience with us.
Romeo is truly exceptional, and it’s heartwarming to hear how he connected with and understood your large breed dog’s unique needs. Supporting nervous dogs as they adjust to training is something we take great pride in, and it’s rewarding to know our efforts made a positive difference.
We’re also delighted that the daily video updates brought you reassurance while you were far from the UK—that extra touch is something we love to provide so our clients always feel connected.
Thank you for choosing Royvon and trusting us with your beloved dog. We can’t wait to welcome you both back again in the future. Your feedback inspires us to continue doing what we love and striving for even greater care and service.
My dog had a wonderful experience at Royvon. Very knowledgeable and caring staff. During her stay I was updated regularly, and it was great that on the training videos it was explained what they were doing and why. Super professional and recommend!
Response from the owner:Thank you so much, Vicky, for your wonderful review! We're thrilled to hear that your dog had such a great experience at Royvon. Our team is truly passionate about providing the best care, and your kind words about their knowledge and dedication mean a lot.
We're also so pleased that you appreciated the regular updates and training videos! We believe in keeping owners informed every step of the way, so it’s fantastic to know that you found the explanations helpful.
Your recommendation means the world to us, and we truly appreciate you choosing Royvon. We look forward to welcoming you and your dog back in the future! 💙🐾
Our two reactive rescues were so anxious they wouldn’t get out of the car when we first arrived. Thanks to 1-2-1’s with Romeo they are no longer scared of cars, crossing the road etc & are a lot easier to walk without being so reactive. They now jump out of the car with wagging tails to greet Romeo! Thank you to Romeo & all the team at Royvon for helping us 🙂
Response from the owner:Hi Suzi,
Thank you so much for sharing your experience! It’s incredibly rewarding to hear about the amazing progress your two rescue dogs have made with Romeo’s support. We understand how challenging it can be to help anxious and reactive dogs gain confidence, and we’re so pleased that they now greet Romeo with wagging tails!
Your kind words mean the world to Romeo and the whole Royvon team. We are truly committed to helping every dog feel safe, happy, and confident, and it’s fantastic to know that your walks are now so much more enjoyable.
We really appreciate you choosing Royvon and trusting us with your dogs’ journey. We can’t wait to welcome you all back again soon!
Best wishes,
The Royvon Team 🐾💙
Royvon Esher is the most fantastic place and I am so glad that I boarded Lucas here for 13 days. He was looked after with great care by all the wonderful staff and he had lots of fun mixing and running around with the other dogs. The staff sent photos and videos of Lucas at the end of every day so that we could see that he was very happy and enjoying his time there.
Thank you so much to everyone at Royvon Esher for making Lucas’ holiday so happy. He will definitely be coming back to you when he needs to.
Thank you so much to everyone at Royvon Esher for making Lucas’ holiday so happy. He will definitely be coming back to you when he needs to.
Response from the owner:Thank you so much, Janice, for your wonderful review! We’re absolutely delighted to hear that Lucas had such a fantastic time at Royvon Esher. Our team is truly passionate about providing the best care, and it means so much to know that you felt reassured by the updates and could see how happy he was. Watching our guests thrive, make friends, and enjoy their time with us is exactly what we strive for!
We appreciate you choosing Royvon for Lucas’ holiday, and we can’t wait to welcome him back for more fun and adventures in the future. Your feedback helps us continue to provide the best experience for both dogs and their owners, so thank you again for sharing. See you both again soon! 🐾💙
Our girl Mabel had such a great time during her 3 weeks residential and behaviour modification stay with the very talented Charlie. You can clearly see how passionate Charlie is about Bully breeds and really has specialised knowledge.
We were provided daily updates through videos and pictures, and I truly didn’t realise beforehand how great it would be to receive these. Seeing Mabel so happy and truly bonding with the staff was amazing to see and is also a great tool for us to refer to and learn from. We also loved seeing how close Mabel became with Tilly and we really want to thank her for being so patient and caring to Mabel.
Mabel has grown in confidence, and we now feel better equipped to support her in her ongoing training.
Thank you again to Charlie, Tilly and the Whole Royvon team! x
We were provided daily updates through videos and pictures, and I truly didn’t realise beforehand how great it would be to receive these. Seeing Mabel so happy and truly bonding with the staff was amazing to see and is also a great tool for us to refer to and learn from. We also loved seeing how close Mabel became with Tilly and we really want to thank her for being so patient and caring to Mabel.
Mabel has grown in confidence, and we now feel better equipped to support her in her ongoing training.
Thank you again to Charlie, Tilly and the Whole Royvon team! x
Response from the owner:Dear Marisa,
Thank you so much for your wonderful review! It means the world to us that Mabel had such a fantastic experience during her three-week residential stay. Charlie is truly passionate about Bully breeds, and we’re delighted that his expertise and dedication made a real difference for Mabel. Your kind words will mean so much to both Charlie and Tilly, who worked so hard to ensure Mabel felt supported, happy, and confident.
We’re thrilled that you found the daily updates so valuable—seeing the bond grow between Mabel and the team is just as special for us as it is for you! Tilly will be over the moon to know her patience and care were appreciated, and we know she loved spending time with Mabel.
It’s fantastic to hear that you feel more confident in continuing Mabel’s training at home. Our goal is always to set both dogs and their owners up for long-term success, and your feedback reassures us that we’re on the right path.
Thank you again for trusting Royvon with Mabel’s care. We look forward to seeing you both again soon and continuing to support you on your journey!
With love, commitment, and respect,
The Royvon Team ❤️
Royvon and the amazing people there are wonderful with our two dogs. Training and accommodation keep them safe and engaged when they holiday there. Reactive training is excellent and a big shout out to Mimi! Thank you everyone at Royvon.
Response from the owner:Thank you so much for your lovely review! 🐾
We’re delighted to hear that Leni and Biscuit enjoyed their time with us. Mimi and the whole team has seen your kind words, and it truly made their day!
We look forward to welcoming Leni and Biscuit back anytime! 🐶❤️
This is our sweet girl, Frida. She is almost 7 months old and her first time staying overnight in a doggy hotel! We did the overnight evaluation to see how she would do before doing a much longer stay ahead of a trip abroad. Given we are first time dog parents, we were nervous, but the team there was so reassuring and were so good with her. I’m not sure she wanted to come home. 🤣 Needless to say, she’s looking forward to her long stay! Here she is smiling on her woodland walk !
Response from the owner:Thank you for sharing such a lovely review! We're so delighted that Frida’s first stay with us went so well and that she enjoyed her woodland walk! We understand how nerve-wracking it can be, especially as first-time dog parents, so we're really glad our team could provide the reassurance you needed. Frida was a joy to look after, and it sounds like she settled in beautifully! We’re looking forward to welcoming her for her longer stay, and we’ll make sure she feels just as happy and at home.
I am (possibly?) one of the longest running customers at Royvon Merthyr having used it for boarding my German shepherds for over 35 years now. Always had great service and my dogs have been looked after and cared for by the excellent staff.👍
Response from the owner:Thank you so much for your kind words and incredible long-standing support over the years! We're truly honoured to have looked after your German Shepherds. It's always been a pleasure to care for them. Your trust in our team is invaluable to us. Looking forward to many more years of keeping your family’s tails wagging!
Molly has had a blast saying with the team for a couple of days. The updates I’ve had really put my mind at ease. The staff as helpful and really care about the dogs in their care.
Response from the owner:Thank you for your wonderful review, Beth! We're delighted to hear that Molly had a great time with us, and we're glad the updates helped ease your mind. Our team truly cares about every dog in our care, and your feedback means a lot to us!
Hi, my dog absolutely loves his stay. He is a rescue and I was originally nervous about leaving him, but he has been numerous times and can’t wait to get in through the door when we arrive, he doesn’t bother with a goodbye it’s a quick nod and then it’s all about let me go and have some fun. He is happy staying there and looked after really well. One time he needed to take medication, he had a sore paw, I was kept up to date letting me know me how he was doing. I can relax on my holiday knowing that he is safe and thoroughly enjoying his.
Response from the owner:Thank you for sharing your experience, Nicola! We're thrilled to hear that your dog loves staying with us and feels comfortable. It's great to know that he’s well taken care of and that we could keep you updated during his stay. Your trust means a lot to us, and we look forward to welcoming him back soon!
We left our dog here apprehensively but after meeting Romeo we were confident that he was in the right place considering his difficult behaviour .he had a strong prey drive wanting to chase anything that moves and being over 50kg he needed somebody strong enough to hold him as well as the expertise . We received daily videos of his progress and this was very reassuring ! Today we have collected him and we think he would have preferred to with Romeo they had a close bond ! He is so much better than before but of course we need to carry on with the training ourselves . We would not hesitate to recommend Royvon to anybody who is considering leaving a dog with them for behavioural training . Thank you so much Romeo and Royvon !
Response from the owner:Thank you for your wonderful review, Melinda! We're thrilled to hear that Romeo made such a positive impact on your dog's behavior and that you felt reassured throughout the process. Building a strong bond between dogs and trainers is so important, and we're glad to know your dog thrived under our care. Your recommendation means a lot to us, and we're here to support you in continuing the training!
We have been working with Charlie since the beginning of this year to help with training our 2yo terrier Finn, who is leash reactive to other dogs. We did 6x 121 sessions and some taster boarding to help Finn settle into the kennel environment before Finn completed a three week residential over the summer. Charlie and Royvon have been absolutely fantastic throughout. The team are really dedicated to helping all dogs, and we've never been anywhere that has been so supportive about our dogs' particular needs. We'd got into a bit of a rut where we felt like we couldn't do much out and about with our dog due to previous training advice, but Charlie and team have really helped us to make great progress and build our confidence back! The three week residential was absolutely well worth it - Charlie built on the 121 training and focused on building Finn's engagement and obedience and working around other dogs. We were kept well informed throughout and when we picked him up we were happy to discover he had learnt so much. We feel really supported with lots of guidance on continuing the training at home and we've already had success after success in the first month. We're looking forward to continuing to keep up the good work and can't thank Charlie enough. We are so glad we found Royvon!
Response from the owner:Thank you for the wonderful review, Ella! We're thrilled to hear about Finn's progress and that Charlie and the team were able to meet his needs effectively. Your trust and dedication to his training are truly commendable. We're here to support you as you continue this journey, and we can't wait to see even more successes with Finn!
Had a great first lesson with Charlie and looking forward to the rest of our classes. 👍🏻
Response from the owner:Thank you for your fantastic feedback, Celia! We're thrilled to hear that you had a great first lesson with Charlie. We look forward to continuing this journey with you and your dog!
I want to thank everyone here for looking after my beagle Cookie, she loves daycare with you and everyone is so nice. Cookie has really bad separation anxiety so I could never leave her side but she loves spending time playing with doggies so her coming to spend time with you means I can go shopping and she's having fun so it means the world to both me and her and for this I could never thank you enough and seeing the pictures of her having fun at the end of the day is just the icing on the cake. Thank you for everything you all do ❤️
Response from the owner:Thank you so much for your lovely message! We're so happy to hear that Cookie enjoys her time with us and that daycare has helped ease her separation anxiety. It’s a joy to see her having fun and making new friends, and we’re thrilled to give you peace of mind while she plays. We love sharing her happy moments with you—thank you for trusting us with Cookie! ❤️🐾
We have used Royvon Bridgend for 7 years. The care our little dog Parker has received has been of a very high standard. Every member of staff is helpful, friendly and extremely professional and vigilant
Response from the owner:Thank you so much for your lovely message! We're so happy to hear that Cookie enjoys her time with us and that daycare has helped ease her separation anxiety. It’s a joy to see her having fun and making new friends, and we’re thrilled to give you peace of mind while she plays. We love sharing her happy moments with you—thank you for trusting us with Cookie! ❤️🐾
Royvan is fantastic place. I booked my dog Mila on the three week behaviour modification programme due to her challenging behaviour. Romeo and the team worked very hard to develop a positive relationship and build trust with Mila to work on some behaviour change. Mila has made improvements and the journey will be long but with support, guidance and kindness from the team at Royvan and Remeo we are taking steps in the right direction. Thank you.
Response from the owner:Thank you so much for your kind words! We're delighted to hear that Mila is making progress, and we're honored to support you both on this journey. Romeo and the team are dedicated to building trust and positive change, and we’re here for you every step of the way. Thank you for choosing Royvon! 🐾😊
We used Royvon to board our 3yo Border Collie Rocky who's nervous around new people. This was the first time we had put him in kennels. We had training sessions before to help and get him used to the staff and facilities.
Romeo looked after Rocky and sent regular updates of training and play sessions. It was lovely to see him more confident and enjoying his time.
It's great we now have a place where Rocky is comfortable to stay. Thank you Romeo and the Royvon team!
Romeo looked after Rocky and sent regular updates of training and play sessions. It was lovely to see him more confident and enjoying his time.
It's great we now have a place where Rocky is comfortable to stay. Thank you Romeo and the Royvon team!
Response from the owner:Thank you so much for sharing your experience! We're thrilled that Rocky felt comfortable and enjoyed his stay, especially as it was his first time boarding. Romeo and the team loved working with him, and it’s wonderful to hear the pre-boarding sessions helped build his confidence. Thank you for trusting us with Rocky—we look forward to welcoming him back! 🐾😊
We have used Royvon since Alvin was 3 months old. He always gets very excited from the time we arrive in the car park. Without a doubt, he is always very well looked after by the very experienced and well trained team.
Response from the owner:Thank you for a lovely review! We are so happy to hear that Alvin gets so excited when staying with us and you've had such a good experience at Playhouse. It has been so wonderful to watch Alvin grow & seeing the bond he has with the care team! We look forward to seeing Alvin for future stays and thank you for trusting in us with your boy! 😊🐶
We HIGHLY recommend Royvon, all their staff and in particular Romeo and are so very grateful for everything they have done for us and Bleu. We had never left Bleu before in two and a half years and were so nervous to leave him, especially since he can sometimes be slightly reactive. Not only was Bleu happy at Royvon, he excelled with Romeo and has learnt so much. Finally we can go away and relax, knowing he is in VERY GOOD hands and Royvon will be his second home. Romeo is an excellent and highly skilled trainer and is so patient with Bleu and us, when explaining everything we need to know about what Bleu is learning. We thank Royvon and especially Romeo for their care of Bleu. We know Bleu is in great hands and appreciate Romeo so much. From the updates, to the photos, to the training, the residential training programme is worth every penny. We highly recommend Royvon, all their staff and Romeo! Thank you!! Bleu will be back! X
Response from the owner:Thank you, Charlotte, for your incredible review! We're so happy to hear that Bleu thrived here and that you felt at ease leaving him in our care. Romeo and the team loved working with Bleu, and it’s wonderful to know he felt at home with us. Thank you for trusting Royvon, and we look forward to welcoming Bleu back anytime! 🐾😊
We always take our dog to Royvon. The staff are friendly, our dog is well looked after and the keep us up to date with photos. Videos and enrichment reports during the stay. Great atmosphere with great facilities and staff.
Response from the owner:Thank you, Alan! We're so glad to be your go-to for your dog's stays and thrilled to hear you enjoy the updates and atmosphere here. Our team loves looking after your pup, and we appreciate your kind words about our staff and facilities. Looking forward to seeing you both again soon! 🐾😊
Molly & Freddie stayed at Royvon Esher for the first time recently. We felt totally reassured they were happy and enjoying themselves by regular updates with photos and videos each day of their walks & enrichment sessions. Romeo continued training with them and sent us videos each day of their progress. We wouldn’t hesitate for them to stay at Royvon again. All the staff are incredibly helpful and friendly.
Response from the owner:Thank you, Claire! We’re thrilled to hear that Molly and Freddie had a great first stay with us. It’s wonderful that the updates and training made you feel reassured while they were here. Romeo and the team enjoyed working with them, and we’re so glad you found our staff helpful and friendly. We can’t wait to welcome them back for more fun! 🐾😊
My two dogs came here for the training and boarding program - we had updates everyday & videos of there training - Romeo did an excellent job with helping us and the dogs with there issues they have come home clean and happy I would only use royvon for training as it is positive training for the dogs and the only place I trust to care for them for the period they were away as they are like my children- still a lot to learn but Romeo has given us tools and guidance and start for us to continue going forward - id like to thank the team for the care of them and Romeo for the effort put into them - highly recommend for anyone on the fence about finding the right trainer as I 100% trust royvon & Romeo that they were treated with the best care and kindness for there stay
Response from the owner:Thank you so much for your kind words and for trusting us with your dogs’ training and care! 🐾 We’re thrilled to hear that Romeo and the team were able to support you and your dogs through the training program and that you felt confident in the care they received while they were away. It’s wonderful to know that you found the daily updates and videos helpful and reassuring. We’re so glad that they returned home happy, clean, and equipped with new skills to build on!
We’ll pass along your appreciation to Romeo for all his hard work and dedication. If you need any support moving forward, we’re always here to help. Thank you again for your recommendation—it truly means a lot to us!
Warm regards,
The Royvon Team
Dog shuttle bus from Royvon Esher, Surrey, England
We run regular purpose-built dog shuttle buses between our Esher, Surrey site and Royvon Playhouse in Bridgend, Wales. This convenient option means that you can drop your dog off in Surrey and we do the driving for you. And when it comes to collection day, your dog will be waiting for you back in Esher again.
Booking on the shuttle bus requires a minimum of a week boarding booking. Our shuttle buses fill up quickly and are on a first-come-first-served basis. There are more shuttle buses running during peak periods but it may mean adjusting your dates slightly to fit with travel days. Information about the availability, timings and cost of the shuttle bus can be found at the live link below.
Please note, the dog shuttle bus to Playhouse is only suitable for dogs who travel well by car.
Additional toilet opportunities
After the free play session for the day, dogs retire to their suites for rest. However, the opportunities for a toilet visit continue and dogs are brought out regularly to allow them the chance to do their business on their preferred surface, away from their bed and at their own timing. For dogs that like to keep things clean, especially those who will hold it until the conditions are right and risk an infection, this is an important part of boarding at Royvon Playhouse.
Staff that love dogs, on-hand 24 hours a day
All staff at Royvon love dogs, it's our most important recruitment criteria. At Royvon Playhouse the team interacts iwth dogs throughout the day and night. During open play time, there will be up to ten staff available, offering the play buddy and cuddles your dog needs. Even overnight, staff aren't just onsite but are actively with the dogs, checking that all is well and whether anyone needs anything. This helps dogs to feel at home and allows us to pick up any potential welfare issues as soon as possible. In the case of an emergency, staff are animal first-aid trained and we have strong links in local vets.
Positive Dog Training Available
We are delighted to bring Royvon’s award-winning dog training programmes to Royvon Playhouse. Royvon only ever uses positive, force-free training methods to achieve focus and encourage all of the desired behaviours. Our technique is strongly based on play and the enrichment and pleasure dogs receive from training, a perfect addition to the Royvon Playhouse concept of fun.
Our resident trainer has worked with all ages and breeds of dogs and has a particular specialism with working dogs and gun dogs. Royvon Playhouse offers our full residential dog training programme, for dogs with general obedience needs or deeper behaviour modification issues. Non-residential one-to-one training blocks are also available, and you can discuss options after having an assessment if you aren’t sure which is right for your dog. Book a Dog Training Assessment by calling us on 020 8819 7374.
Options for dogs who find socialising tricky
Owing to the open plan nature of Royvon Playhouse, your dog will be mixing with other dogs that are known to be friendly and non-reactive with other dogs and people.
We strongly believe that all dogs deserve to live a happy, healthy life with the family that they love most. We do a great deal to help dogs of all personalities, including those who suffer with anxiety, fear or aggression. Royvon Playhouse free flow play sessions may not be suitable for dogs who face these issues. We offer alternative activities in this instance but if you are a new customer, please talk to us first before booking.
Alternatively, we have our Country Retreat in Merthyr Tydfil which has a customisable schedule to suit each dog’s personality. We also have our signature Residential Dog Training, which includes a Behaviour Modification Programme over a three week boarding period. During this time, one of our expert team will be your dedicated trainer and can work with your dog to help them with reactivity. For more help, please contact us via the contact form or call us at 020 8819 7374. For general inquiries, contact us via [email protected].
