Response from the owner:Dear Patricia, Thank you so much for your kind words and for taking the time to share your experience – it truly means the world to us. Reviews like yours help other dog owners make informed decisions about what’s best for their own dogs, especially when they’re feeling unsure or anxious about boarding for the first time. Supporting dogs like Bambi, who are sometimes nervous or anxious, is especially meaningful to us at Royvon. We know how limited the available support can be for dogs with individual needs, which is why our team is committed to providing bespoke care that helps them feel safe and confident. It’s so heart-warming to hear that Bambi took to Tilly quickly – your feedback will mean a lot to her personally, and we’ll make sure she sees it! Our values of love, commitment, and respect are at the heart of everything we do, and we’re delighted that you felt those values shine through during Bambi’s Confidence Stay. We’re always striving to do more of what works well, and your feedback helps us continually improve our customer experience as a family business. Thank you again for choosing Royvon – we’re so pleased to be a safe and supportive home-from-home for Bambi. It was lovely to briefly meet you earlier, and I look forward to seeing you and Bambi again soon. Warm regards, Darren Royvon Dog Training & Hotels 🐾

Response from the owner:Thank you so much for your kind words, Jaepic! We're absolutely delighted to hear that Fagin had such a great stay with us and returned home happy—that's always our number one goal. Your feedback really helps other dog owners make informed choices about what’s best for their own dogs, and we’re so grateful you took the time to share it. At Royvon, our values of love, commitment, and respect guide everything we do, and knowing that Fagin felt the benefit of that means the world to our team. The staff who cared for him will be so pleased to hear your comments—it’s always special for them to know they’ve made a difference. Thank you again for choosing Royvon. We can’t wait to welcome you and Fagin back very soon—and we’ll be here with wagging tails and open arms when you do! Your feedback helps us continue doing more of what works and growing as a family business. 🐾💙 Warm wishes, The Royvon Team

Response from the owner:Dear Debbie, Thank you so much for your lovely review and for taking the time to share your experience—it really means the world to us. Reviews like yours help other dog owners make the right decisions for their own pups, and we’re so grateful for your support. At Royvon, our values of love, commitment, and respect are at the heart of everything we do, so it’s truly wonderful to hear that these came through so clearly in the care Ralphy received. Supporting dogs like him with personalised attention and kindness is what we’re all about. Tilly, Millie, and Ella will be especially touched by your kind words—it means so much to them personally to know they’ve made a positive impact on both you and Ralphy. They all work incredibly hard and will be over the moon to hear that Ralphy returned home happy, relaxed, and clearly well cared for. Thank you again for choosing Royvon. We absolutely loved having Ralphy stay with us, and we look forward to welcoming you both back very soon. As a family business, we’re always striving to do more of what works and improve every step of the way, and your feedback truly helps guide us. Warmest wishes, The Royvon Family 💙

Response from the owner:Dear Milcka, Thank you so much for your wonderful review! It truly means the world to us that you’ve taken the time to share your experience—feedback like yours is so valuable for other dog owners looking to make the right decision for their own dog. We’re thrilled to hear that Pablo had such a positive 21-day residential training experience with Romeo. Romeo is incredibly passionate about helping dogs and their families, and your kind words will mean so much to him personally. Knowing that you felt peace of mind leaving Pablo in our care speaks directly to our values of love, commitment, and respect—values that are at the heart of everything we do here at Royvon. Supporting you not just during the training, but also afterwards, is something we take great pride in. We always aim to provide bespoke support that continues beyond the stay, helping dogs and owners grow together with confidence. We can’t wait to welcome you and Pablo back for a boarding stay in the future. Thank you again for choosing Royvon—your feedback helps us continue doing more of what works and becoming even better as a family-run business. With gratitude, The Royvon Team 🐾

Response from the owner:Thank you so much, Cindy, for taking the time to share your experience—your feedback truly helps other dog owners make informed decisions about what’s best for their own dogs, and we’re so grateful for that. It’s wonderful to hear how Charlie supported you and Chilli with recall and lead walking, and we’re thrilled that you're already seeing such impressive results in such a short time! Gaining that confidence to let Chilli off-leash and trust he’ll come back is a big milestone, and it's lovely to know our team helped you get there. Your kind words will mean a lot to Charlie personally—he’ll be delighted to hear how his work has made a real difference for you both. At Royvon, we’re driven by our values of love, commitment, and respect for every dog and owner we work with. Knowing you now feel more confident and connected with Chilli really inspires us to keep doing more of what works best for each unique dog. Thank you again for choosing Royvon. We look forward to welcoming you and Chilli back soon! Warm regards, The Royvon Team 🐾

Response from the owner:Dear Lucy, Thank you so much for your lovely review — it truly means the world to us! Feedback like yours not only helps fellow dog owners make confident decisions for their own dogs, but also helps us continue to grow and improve as a family-run business. We're so grateful you chose Royvon to be a part of Oreo's life. Welcoming Oreo to daycare each day is an absolute joy for our team at Royvon Playhouse Bridgend. It’s heartwarming to hear how at ease you feel when dropping him off — that warm welcome by name is just one way we express the love, commitment, and respect we feel for each dog in our care. Seeing Oreo bound in with excitement is the best endorsement we could ask for! We’re so glad you enjoy the daily photo updates. Our goal is always to create a safe, fun, and enriching environment where dogs like Oreo can thrive, socialise, and return home happy and content. The fact that he ends each day tired and fulfilled is exactly what we aim for. Thank you again for your kind words and recommendation. We truly appreciate you being part of the Royvon family and we can’t wait to see you and Oreo again soon! With gratitude, The Royvon Team 🐾

Response from the owner:Dear Natasha, Thank you so much for taking the time to share Olive’s journey – your words mean the world to us and to other dog owners trying to decide what’s right for their own four-legged family members. Supporting dogs like Olive, who have missed out on early socialisation and feel anxious in everyday situations, is something especially close to our hearts at Royvon. We know how limited the support can be for these individual needs, which is why our team is so passionate about providing bespoke care that helps each dog think differently about their world. It’s incredibly special to hear that Olive is now calmly joining you on the school run – that’s a huge milestone, and we’re so proud of her progress. Romeo and the team will be thrilled to hear how much of a difference their love, commitment, and respect for Olive’s individual journey has made. Your feedback will mean a great deal to them personally. We truly appreciate you choosing Royvon and trusting us with Olive’s development. We can’t wait to welcome you all back and continue supporting Olive as she grows into the happy, confident companion she was always meant to be. As a family business, we’re always looking to do more of what works well and less of what doesn’t, and feedback like yours helps us continuously improve our service for dogs and their families. Warmest wishes, The Royvon Team 🐾

Response from the owner:Dear Meghane, Thank you so much for your heartfelt review – it truly means the world to us and to other dog owners who are navigating the challenges of caring for a reactive dog like Hunter. Your words are a powerful reminder of why we do what we do, and we’re so grateful you’ve taken the time to share your journey. At Royvon, our values of love, commitment, and respect are at the heart of every interaction we have with both dogs and their families. Supporting dogs who are sometimes anxious or reactive is especially close to our hearts. We know how limited the understanding and resources can be for dogs like Hunter, and we’re proud that our team has the skills and compassion to provide the bespoke support these wonderful dogs need to feel safe, understood, and happy. Reading about how Chloe took the time to truly listen and support you from day one means a great deal to her personally – she is such a valued member of our Esher team and will be thrilled to know the difference she has made. Your experience of leaving Hunter in our care and seeing him settle so happily – even being excited to come in – is exactly what we hope for every family. We’re so pleased the regular updates, videos, and open communication have helped to ease your mind. Your peace of mind is just as important to us as your dog’s wellbeing. Thank you for choosing Royvon and for trusting us with Hunter. Your feedback helps us grow as a family business – we strive to do more of what works, and your experience helps guide us in doing just that. With heartfelt thanks, The Royvon Esher Team 🐾

Response from the owner:Dear Mate, Thank you so much for taking the time to leave such a kind review — your feedback truly means the world to us. Reviews like yours help other dog owners make informed decisions about what’s best for their own dogs, and we’re so grateful you’ve shared your experience. We’re delighted to hear how much you and your 9-month-old Malinois enjoyed your training journey with Charlie! Her dedication and professionalism are at the heart of what we stand for at Royvon — love, commitment, and respect — and your words will mean so much to her personally. She’ll be thrilled to know she made such a positive impact on both you and your dog. It’s wonderful to hear how much progress was made in just two months — it’s a real testament to the teamwork between our trainers and committed families like yours. Thank you for choosing Royvon to be part of your dog’s development. We can’t wait to welcome you both back again in the future. As a family-run business, we’re always striving to improve our service by doing more of what works well, and your feedback helps guide us in the right direction. Warmest regards, The Royvon Team 🐾

Response from the owner:Dear Christopher, Thank you so much for taking the time to share your experience – your kind words mean the world to us and help other dog owners make informed decisions about what’s right for their own dogs. Supporting dogs like your very special Chow Chow, who may be more particular or misunderstood, is something we’re especially proud of at Royvon. We believe every dog deserves love, commitment, and respect, and it’s our mission to provide bespoke support that allows each individual dog to feel safe, understood, and confident in their environment. Chow Chows can sometimes be overlooked, so to be trusted with your companion’s care truly means a lot to us. It’s wonderful to hear that Chloe made such a positive impact – we’ll be sure to pass on your thanks to her. Your feedback will mean so much to her personally and to the whole team, who are dedicated to improving every day by doing more of what works well and less of what doesn’t. We’re so grateful you chose Royvon after your previous experiences, and we look forward to welcoming you and your Chow Chow back soon. Our entire team is here for you every step of the way. Warmest wishes, The Royvon Team 🐾

Response from the owner:Hi Ben, Thank you so much for sharing your experience with Flo’s training journey at Royvon! We’re incredibly grateful for your feedback — reviews like yours truly help other dog owners make the best decisions for their own dogs, especially when looking for support with reactivity and obedience. It’s wonderful to hear that Romeo has made such a positive impact already. He’ll be absolutely thrilled to hear your kind words — it means a lot to him personally, and to all of us here. At Royvon, we’re committed to treating every dog with love, respect, and the bespoke care they need, and it’s especially special for us to work with dogs like Flo who show reactivity. We know how limited proper support can be for dogs with these needs, so we’re proud that our experienced team can offer the tailored help they deserve to change how they feel about the world around them. We’re so pleased that you’re already seeing a big improvement, and we’re excited to continue supporting Flo’s progress. Thank you again for choosing Royvon — we look forward to seeing you both again soon! Your feedback helps us grow as a family business, continuing to do more of what works well for dogs and their owners. Warmest regards, The Royvon Team 🐾

Response from the owner:Dear Claire, Thank you so much for your heartfelt review and for taking the time to share Coco’s first experience with us at Royvon. Your words truly mean the world—not just to us as a family business, but also to other dog owners who are looking to make the right choice for their beloved companions. It’s incredibly special to welcome Coco to Royvon, especially knowing that Romeo supported your previous dog for so many years. Your continued trust in us is the highest compliment we could receive. Romeo will be over the moon to read your kind words—he is deeply passionate about what he does, and your feedback will mean a great deal to him personally. We’re so pleased to hear Coco had a fantastic time—learning her obedience foundations, enjoying lead walks, recall training, and of course, making new puppy friends! At Royvon, we’re guided by our core values of love, commitment, and respect, and it's wonderful to know that this shone through in Coco's stay. Thank you for recommending us to your dog-loving friends and for choosing Royvon once again. We can’t wait to welcome you and Coco back later this summer and see all the progress she’s made—especially when she gets to proudly show Romeo how far she’s come! As always, your feedback helps us continue doing more of what works well and less of what doesn’t. It really supports us in our mission to offer the very best service possible. With sincere thanks, The Royvon Team 🐾

Response from the owner:Dear Naomi, Thank you for taking the time to share your experience. We’re truly sorry to hear that things have not progressed as you had hoped since Bear’s time with us. Your feedback is important not only to help other dog owners make informed decisions, but also to help us reflect and improve as a family-run business committed to love, respect, and lasting change for every dog we work with. After reading your review, we carried out a full review of Bear’s time with us, including a detailed conversation with his trainer, Romeo. It’s now clear that your review is based on a genuine case — initially, we couldn’t match it as Bear was booked under your partner’s name, Lee. Bear's Training and Behaviour Bear is a working-line German Shepherd with a notably high prey drive — more challenging than many dogs we see through our Behaviour Modification Programme. Romeo highlighted that, while progress was indeed slower than average, Bear left us in a better place than when he arrived. He showed no signs of fear or aggression toward humans during his stay or follow-up sessions. In fact, he was handled daily by multiple members of the team with no concern, and any mention of fear towards men only surfaced after his return home — which we understand must be distressing for you. We also want to acknowledge that your move to a new home around that same period can have a major impact on a dog’s behaviour, especially one as sensitive and reactive as Bear. Our Continued Support Romeo remained in contact with you until early December and offered four additional complimentary training sessions (worth over £500) beyond what was included in your package, in an effort to support Bear’s continued development. He followed up multiple times to arrange these sessions, but unfortunately received no reply after December 1st. These sessions were never taken up, and this is truly a missed opportunity for additional progress — especially as we never stop supporting a dog and family who stay engaged with us. We also offer remote/online support where in-person attendance becomes difficult, and this offer remains open to you. Trainer Commitment Since Bear’s training, Romeo has received 29 separate 5-star Google reviews, with customers specifically thanking him for his patience, skill, and commitment to their dogs’ success. His track record and dedication speak for themselves. Notably, your review doesn’t mention Romeo by name — we believe this is because you cannot fault the support and care he provided. What’s being faulted is the final result — and in cases like Bear’s, owner continuation is key. We always aim to guide and empower you through that process, not leave you to manage it alone. Moving Forward Naomi, we would genuinely love for you and Lee to re-engage with us. Romeo remains open and willing to support you both, and Bear, through further sessions — either in person or remotely. Our goal is always the same: to help every dog live a calmer, more confident life, and to support their families at every step. Please get back in touch so we can make arrangements. We are still here for you. Warmest regards, The Royvon Team

Response from the owner:Hi Andrew, Thank you for taking the time to leave a review—it really helps other dog owners decide what’s right for their own dogs, especially those who may be a little anxious at times. At Royvon, we genuinely love helping dogs who struggle with anxiety or need a bit of extra support. We know how challenging it can be for owners to find the right help in this area, and we’re passionate about being a place where that help is not only available, but delivered with love, commitment, and respect. This kind of support is needed more than ever, and we’re proud to be here for families like yours. Your feedback means a great deal to the team—it encourages us to keep doing more of what works well, and to continue improving our service as a family-run business that truly cares. Thank you again for choosing Royvon. We really look forward to seeing you and your dog again soon! Warm wishes, The Royvon Team 🐾

Response from the owner:Dear Ed, Thank you so much for taking the time to leave us such a wonderful review! Feedback like yours is truly invaluable — it not only helps other dog owners make the best decisions for their beloved companions, but it also inspires and motivates our whole team. At Royvon, love, commitment, and respect are at the heart of everything we do, and we’re delighted to hear that you felt that through our care, communication, and daily updates. It means a great deal to our team to know that their passion for working with dogs shone through during your dog's stay. I know the team will be thrilled to hear your kind words — especially as working with such an energetic and powerful breed like your bull breed x mastiff is a joy when you see them thriving! We are truly grateful that you chose Royvon and we can't wait to welcome you and your wonderful dog back again soon. As a family business, we're always looking to improve by doing more of what works well, so your feedback helps us continue to offer the best possible service to every dog and their family. Looking forward to seeing you both again! Warm regards, The Royvon Team

Response from the owner:Thank you so much for taking the time to share your wonderful feedback about your experience with Romeo and Rio’s training journey! Reviews like yours are incredibly valuable—not only do they help other dog owners make the right decisions for their beloved companions, but they also inspire us to continue delivering the very best service we can. At Royvon, our values of love, commitment, and respect are at the heart of everything we do, and it’s clear from your words that Romeo truly embodied these throughout your training sessions. Your recognition of his compassion, tailored approach, and dedication means the world to him personally, and to all of us as a family business. We are thrilled to hear about the amazing progress Rio has made in both his behaviour and confidence, and it’s equally wonderful to know that you feel more empowered as dog owners. Thank you for choosing Royvon to be part of Rio’s journey—we’re honoured to have had the opportunity to support you. Your feedback not only celebrates what works well but also helps us continue to grow and refine our services. We’re always striving to do more of what brings success and happiness to our families. We can't wait to welcome you and Rio back again soon! With gratitude, The Royvon Team

Response from the owner:Dear Becky, Thank you so much for taking the time to share your journey — your words will mean the world to other dog owners facing similar challenges, and they truly help people make informed decisions about what’s right for their own dogs. Your story captures everything we stand for at Royvon: love, commitment, and respect. We're so proud to hear about the incredible transformation your two rescue pups have made with Romeo. He’ll be absolutely thrilled to know how much his support has meant to you — both in building your dogs’ confidence and in empowering you as a handler. The fact that they adore him is the best kind of endorsement! It also means a great deal to us that you felt welcomed and supported by the rest of the Royvon team. Creating a safe, caring space — whether it’s on the training field or in the office — is something we value deeply, and it’s lovely to hear that you and the pups felt truly at home with us. We’re so grateful that you chose Royvon to be part of your journey. Knowing that we've helped shift you from feeling overwhelmed and alone to empowered and supported is exactly why we do what we do. As a family business, we’re always looking to improve — doing more of what brings positive change, and less of what doesn’t. Your feedback is an essential part of that mission. We can't wait to welcome you and your dogs back again soon — the office gang will be ready with cuddles! Warmest regards, The Royvon Team 🐾

Response from the owner:Dear Jenna, Thank you so much for taking the time to share your experience — it means the world to us! Reviews like yours not only help other dog owners feel confident in making the best choices for their pups, but they also remind us why we do what we do. We're thrilled to hear that Orphy connected so well with Charlie — he will be absolutely delighted to know that his care, kindness, and commitment made such a lasting impact on both you and your lovely Frenchie. Charlie takes great pride in developing strong bonds with the dogs he trains, and feedback like yours really does mean a lot to him personally. It’s always hard saying goodbye, even temporarily, so we’re especially touched that you felt supported by our office team during that emotional drop-off. Love, commitment, and respect are at the heart of everything we do, and it’s wonderful to know those values came through clearly during your experience with us. Knowing Orphy returned to you a calmer, more confident pup — and that she was so excited to come back for her refresher — is the greatest reward we could ask for. We’re so pleased you found the follow-up session with Charlie helpful, and we agree: keeping training fresh at home is such an important part of long-term success. Thank you for choosing Royvon, Jenna. We truly appreciate your trust in us, and we can't wait to welcome you and Orphy back again soon! Your feedback helps us continue growing as a family business — doing more of what works well, and always striving to make each experience better than the last. Warmest wishes, The Royvon Team 🐾

Response from the owner:Dear Zofia, Thank you so much for your deeply moving review and for taking the time to share your experience—feedback like yours means the world to us and truly helps other dog owners across the UK make informed, confident decisions for their own beloved companions. We are in awe of the dedication you showed in travelling across the country to ensure Apollo received the care and support he needed. That level of love and commitment is something we cherish deeply at Royvon, and we are honoured you chose to trust us with Apollo’s journey. Your words about your experience with Romeo are especially touching. He will be overjoyed to hear how much his support meant to you and how much of an impact he’s had on your lives. His commitment, empathy, and natural connection with dogs like Apollo are a testament to everything we believe in at Royvon—love, commitment, and respect for every individual dog and their family. We’re so proud of Apollo’s progress and of the confidence you’ve regained as a result. Watching that transformation and being a part of your journey is exactly why we do what we do. Thank you for noticing the small things too—the regular updates, the calm and care from our team, the follow-up contact—all of this is part of our ongoing effort to continuously improve and offer a service that truly makes a difference. We can’t wait to welcome you and Apollo back for your follow-up session and in the future. Until then, please know how grateful we are that you entrusted us with Apollo’s care. It’s been a joy to support you both. With warmest wishes, The Royvon Family 🐾

Response from the owner:Response from Royvon Owner: Darren James We take every review seriously, especially those that raise serious concerns like the one you've posted. However, we strongly believe this review is not genuine and have reported it to Google for investigation. At Royvon, we are deeply committed to positive reinforcement training methods and do not condone or use aversive tools such as prong (grot) collars under any circumstances. If any staff member were found to breach this core value, it would be treated as a gross misconduct issue and investigated thoroughly. Our team undergoes continuous training to ensure ethical, modern, and kind practices are always upheld. This review is not consistent with any experience recorded at our facilities and appears to misrepresent our methods in a way that is both misleading and damaging. If you are a genuine customer, we urge you to contact us directly so we can investigate fully and resolve any misunderstanding. Transparency and the welfare of dogs in our care are our top priorities, and we are always available to discuss concerns constructively. Thank you to the wider community for your ongoing trust in Royvon and our mission to support families and their dogs with compassion, professionalism, and integrity.

Response from the owner:Hi Christine, Thank you so much for sharing this heartwarming update — it means the world to us! We're so glad to hear that your lovely boy is thriving with the Behaviour Modification Program, and it’s truly special to know he feels so at ease with Romeo. Your kind words will mean a lot to him personally — our team takes great pride in building trusting, respectful relationships with every dog we support. We’re especially delighted to hear that you’re both able to enjoy everyday experiences like a café brunch without worry. That’s exactly the kind of transformation we hope for — helping families enjoy life with their dogs through love, commitment, and respect. Thank you again for choosing Royvon and for taking the time to share your journey. Your feedback not only helps other dog owners find the right path for their dogs but also helps us grow as a family business by focusing on what works best. We can’t wait to welcome you both back again soon! Warmest wishes, The Royvon Team 🐾

Response from the owner:Dear Sophie, Thank you so much for your wonderful review! Your feedback means the world to us—not only because it helps other dog owners like yourself feel confident in choosing what’s right for their dog, but also because it encourages us to keep doing more of what works. We’re absolutely thrilled to hear that Rosie’s first ever stay away from home was such a positive experience. It means so much to us to know that she felt calm and relaxed in our care—especially as an anxious Cane Corso. Providing a peaceful and reassuring environment is a big part of how we show our values of love, commitment and respect to every dog who stays with us. Chloe will be over the moon to hear your kind words. She’s incredibly passionate about building strong, trusting bonds with the dogs in her care, and knowing that she made such a meaningful connection with Rosie in such a short time will mean so much to her personally. We truly appreciate you choosing Royvon and trusting us with Rosie’s first overnight experience. We can’t wait to welcome you both back again soon—and as a family business, your feedback helps us keep improving, so we’re very grateful for you sharing it. Warm wishes, The Royvon Team 🐾

Response from the owner:Dear Simon, Thank you so much for taking the time to share your positive experience—it really means a lot to us and helps other dog owners make the best decisions for their own pups. We're thrilled to hear that your puppy settled in so quickly, especially as he’s a bit on the nervous side. Creating a safe, loving environment where dogs feel respected and cared for is at the heart of everything we do at Royvon, so your feedback truly affirms our values of love, commitment, and respect. Romeo will be especially pleased to hear that his work made such a noticeable difference in your puppy’s confidence around cars—that kind of progress is exactly what we strive for! Feedback like yours encourages our trainers and whole team to keep doing more of what works well and to always keep improving. We’re so grateful that you chose Royvon, and we can’t wait to welcome you and your puppy back again soon. Warm regards, The Royvon Team 🐾

Response from the owner:Dear Kevin, Thank you so much for your incredible review—it honestly means the world to us! We’re so pleased to hear about the transformation you’ve seen in your dog, and your kind words will truly help other owners make informed decisions about what’s right for their dogs too. Your story is a powerful reminder of the love, commitment, and respect we aim to bring to every training journey here at Royvon. Alizé will be absolutely over the moon to read this. She puts her heart into everything she does, and knowing the positive impact she’s had on both you and your dog will mean so much to her personally. We’re so proud to have her on the team and thrilled that her training approach has been so effective for your dog—especially after everything you tried previously. To hear you’re now enjoying coffee outings without stress is just amazing! We did notice that your review was posted under Royvon Esher, but as you’ve been working with Alizé at Royvon Playhouse (Bridgend), it would be fantastic if you could copy your review over to our Royvon Playhouse Google page too. That way, future customers looking specifically for help in Bridgend can benefit from your experience. Thank you again for choosing Royvon—we’re so glad to have been part of your journey and we look forward to welcoming you both back very soon. With gratitude, The Royvon Team

Response from the owner:Thank you so much, James, for your 5-star review and kind words! We're so grateful you took the time to share your experience—every review helps fellow dog owners make the best decisions for their beloved pets. Knowing that we've consistently taken fantastic care of Mishka truly means the world to us. At Royvon, love, commitment, and respect are at the heart of everything we do, and it's always a pleasure to welcome Mishka as part of our extended family. Thank you for choosing Royvon—we really appreciate your trust and recommendation. We can’t wait to welcome you and Mishka back again soon! Your feedback helps us keep doing more of what works best, and as a family business, that means a lot to us. 🐾💙

Response from the owner:Dear BillieJo, Thank you so much for taking the time to share your experience—it truly means the world to us! Reviews like yours help other dog owners make informed decisions about what’s best for their own dogs, and we’re so grateful for your kind words. We're absolutely delighted to hear that you were pleased with the service and support provided during Buddy’s behaviour modification programme. Romeo will be especially touched to hear how much of a difference he made to Buddy’s confidence and obedience—your feedback will mean a great deal to him personally. Kelsey and the care team will also be thrilled to know that their efforts in looking after Buddy and keeping you informed brought you peace of mind throughout his stay. At Royvon, everything we do is rooted in love, commitment, and respect—for both dogs and their families. Knowing that Buddy built such a strong bond with Romeo and felt happy and secure with our team shows us we’re on the right track. We always strive to do more of what works well and less of what doesn’t, and thoughtful feedback like yours helps us continuously improve as a family business. Thank you for choosing Royvon to be part of Buddy’s journey—we truly appreciate your trust in us. We can’t wait to welcome you both back soon for day plays or any future adventures! With heartfelt thanks, The Royvon Team 🐾

Response from the owner:Thank you so much, Richard, for taking the time to share your experience—it really means a lot to us and to other dog owners who are exploring what’s right for their own dog. We’re so pleased to hear how impactful your time with Romeo has been. He truly lives our values of love, commitment, and respect in everything he does, and your kind words will mean the world to him personally. Knowing that his support has helped you discover a new, rewarding way to manage your dog is exactly why we do what we do. Thank you for choosing Royvon—we really appreciate your trust in us, and we can’t wait to welcome you and your dog back again soon. Your feedback not only makes our day, but it also helps us keep improving as a family business by doing more of what works so well.

Response from the owner:Thank you so much for sharing your experience—it really means a lot to us as a family business! We're so pleased to hear that you found the daily videos and photos reassuring and helpful in seeing your dog's progress throughout his 3-week stay. Your kind words about Romeo’s training skills are especially appreciated—he’ll be so pleased to know the bond he built made a difference. And a big thank you as well for the shoutout to our friendly office team—they’ll be thrilled to know their support helped make your experience a positive one. At Royvon, everything we do is guided by our values of love, commitment, and respect, and it’s wonderful to hear that this came through during your dog’s stay. We’re always striving to improve our service, so feedback like yours helps us do more of what really works. Thank you for choosing Royvon, and we can’t wait to welcome you and your dog back again soon!

Response from the owner:Hi Charlie, Thank you so much for taking the time to share your experience — feedback like yours truly means the world to us and helps other dog owners make confident, informed decisions about what’s best for their own pups. We’re so pleased to hear about the progress Jasper has made with the support of Kelsey and Romeo! They’ll be thrilled to know that their dedication, patience, and love for what they do has made such a meaningful impact for you and Jasper. It’s clear you’ve put in the work too, and that commitment is such a vital part of the journey — we’re really proud of all of you. At Royvon, our core values of love, commitment, and respect are at the heart of everything we do, and it’s incredibly rewarding to see those reflected in Jasper’s transformation. It’s brilliant to hear that you now feel empowered with the tools to continue the journey confidently. We’re honoured that you’ve chosen Royvon, and we can’t wait to welcome Jasper back soon — we know how much his bond with Kelsey and Romeo means to him (and to them too!). As a family business, we’re always working to improve by doing more of what works well, so your feedback is incredibly valuable to us. See you and Jasper again soon! Warm wishes, The Royvon Team 🐾

Response from the owner:Hi Amy, Thank you so much for your lovely review! It means the world to us that you took the time to share your experience, and your feedback will really help other dog owners decide what’s best for their own pups. We’re thrilled to hear that Ted had a great time during his Confidence Stay, and just as importantly, that you felt confident and reassured throughout. That’s exactly what this service is all about—giving both dogs and their families peace of mind. At Royvon, we understand how hard it can be to leave your dog, so these stays are carefully designed to build trust, create positive experiences, and help Royvon become a true home from home for dogs when their parents need to travel or work. We really appreciate your kind words about the regular updates, care, and detailed reports. The team puts their heart into everything they do, and knowing that you felt supported makes all the difference to them personally. Thank you again for choosing Royvon, Amy. We can’t wait to welcome you and Ted back soon—and we’ll be ready with more love, commitment, and tail wags when you do! 💙 Warm wishes, The Royvon Team

Response from the owner:Thank you so much, Deborah, for your lovely review and for being such a valued part of the Royvon family! It means the world to us that you've taken the time to share your experience — feedback like yours really helps other dog owners decide what’s best for their furry companions. Dune is such a joy to care for — her sweet nature makes her a favourite among our team! We're so glad to hear that our wide range of services helps make her stays feel like a true home away from home. Providing a warm, professional, and loving environment is at the heart of everything we do, and it's wonderful to know this shines through in your experience. The daily updates, photos, and Insta moments are all part of our commitment to giving peace of mind and staying connected while you’re apart — so it’s great to hear how much you appreciate them. We’ll make sure your kind words are passed along to the whole team; it really lifts them to know their efforts are making a difference. Thank you again for choosing Royvon — we’re so grateful for your trust, and we can’t wait to welcome Dune back again soon. Your feedback helps us continue to grow and improve as a family business by doing more of what makes tails wag!

Response from the owner:Hi Amritpal, Thank you so much for your kind words and for taking the time to share your experience—it really means a lot to us as a family business. Reviews like yours help other dog owners make the right choice for their own dogs, and we're truly grateful. We're so pleased to hear that you felt well-informed with our updates and photos, and that our team’s care during your dog’s brief unwell moment gave you peace of mind. Love, commitment, and respect are at the heart of everything we do, and your feedback reassures us that we're living up to those values. The team will be so happy to hear your comments—it really makes their day to know their care and communication made a difference. Thank you for choosing Royvon—we can’t wait to welcome you and your dog back again soon. And we’ll keep working hard to do more of what works well, just as you've described! Warmest wishes, The Royvon Team 🐾

Response from the owner:Hi Simon, Thank you so much for your wonderful review! It truly means the world to us that you've trusted Royvon with Dexter’s care over the years. It’s always a joy to have him stay with us, and knowing he’s happy and excited to come through our doors makes our work so rewarding! Our team—both those hands-on with the dogs and those working behind the scenes—are dedicated to ensuring every dog gets the best possible experience, and your kind words about their commitment and flexibility will mean so much to them. We’re also glad that the updates and photos bring you peace of mind while you're away. We really appreciate you choosing Royvon time and time again, and we look forward to welcoming Dexter back next month! Please let us know if there’s anything extra we can do to make his stay even more special. Best regards, The Royvon Team 🐾

Response from the owner:Thank you so much for your kind words—it means the world to us that you’ve been part of the Royvon family since Bertie was just 8 months old. Knowing that our team has become such a valued and trusted part of your lives is exactly what we strive for. We’re so glad we could support you when Bertie began showing those snappy behaviours. With love, commitment, and respect at the heart of everything we do, it’s a real joy to hear how much of a difference the guidance made. A special thank you from Mimi—your recognition of her patience and understanding will mean so much to her personally. She, like all of us, is deeply committed to helping dogs and their families live their happiest lives. And while we don’t officially have favourites (we really do love all our guests!), if we had a team-wide vote… we think Bertie might just take the lion’s share! He’s such a lovely boy, and we truly adore him. Thank you again for choosing Royvon. Your feedback helps us keep improving and reminds other dog owners of what’s possible. We can’t wait to welcome you and Bertie back soon!

Response from the owner:Thank you so much for this wonderful review—it really means a lot to all of us! We’re so happy to hear how much Bertie enjoys his time with us, whether it’s for a day visit or a longer stay. It’s always our goal to create a safe, enriching, and loving environment, and knowing that Royvon feels like a trusted home-from-home for him is the highest compliment we could receive. Ioana and Joanna will be especially touched by your kind words—they take great pride in making sure every arrival is met with warmth and professionalism. And Leanne’s team will be thrilled to hear your praise too—they’re a truly dedicated group who care for every dog with love, commitment, and respect. We don’t officially have favourites… but between us, Bertie definitely has a special place in all of our hearts! He brings such joy whenever he visits, and we feel just as lucky to have him (and you) as part of the Royvon family. Thank you again for choosing us, and for taking the time to share your experience. Your feedback helps others make the right decisions for their dogs, and it helps us continue doing more of what works. We can’t wait to see you and Bertie again soon!

Response from the owner:Thank you so much, Mary-Beth, for your wonderful 5-star review! 🌟 We truly appreciate you taking the time to share your experience—every review helps other dog owners make the right choice for their own beloved pups, and your feedback really makes a difference. At Royvon, our values of love, commitment, and respect guide everything we do, and it means the world to our team to know that our care and dedication shone through during your dog’s stay. If there were any team members who made your visit extra special, we’ll be sure to let them know—they always love hearing they’ve made a positive impact. Thank you again for choosing Royvon. We look forward to welcoming you and your dog back soon! As a family business, we’re always looking to improve by doing more of what works well, so your support helps us grow and do even better. With gratitude, The Royvon Team 🐾

Response from the owner:Dear Marina, Thank you so much for sharing your wonderful experience with us! We're truly grateful for reviews like yours that help other dog owners make the best decisions for their furry friends. It warms our hearts to hear that your 2-hour Masterclass with Honey was not only fun but also enlightening. At Royvon, our values of love, commitment, and respect guide everything we do, and it's fantastic to know that Mimi’s warmth, patience, and expertise made such a positive impact on you and Honey. Your kind words mean a great deal to her personally and to our entire team. We truly appreciate you choosing Royvon and are excited to welcome you both back for your upcoming puppy training course after Honey’s second vaccination. Your feedback helps us continue doing more of what works well and fine-tuning our services, ensuring we provide the best possible care as a family business. Thanks again, and we look forward to seeing you and Honey soon! Warm regards, The Royvon Team

Response from the owner:Hi Katrin, Thank you so much for your kind words and for choosing Royvon. We’re thrilled to hear that Jumika’s overnight evaluation was a positive experience and that Richard’s care and feedback put your mind at ease. Our entire team, and Richard in particular, truly values your feedback as it not only reaffirms our commitment to love, respect, and genuine care for every dog, but also helps other dog owners make the best decisions for their furry friends. Your review means a lot to us as a family business, and we're always striving to do more of what works well to enhance our customer service. We can’t wait to welcome you and Jumika back for her next boarding experience! Warm regards, The Royvon Team

Response from the owner:Thank you, Alan! We're so glad to be your go-to for your dog's stays and thrilled to hear you enjoy the updates and atmosphere here. Our team loves looking after your pup, and we appreciate your kind words about our staff and facilities. Looking forward to seeing you both again soon! 🐾😊

Response from the owner:Hi Acacia, Thank you so much for your lovely review! Your kind words truly mean the world to us, and we’re so grateful you took the time to share your experience. Helping anxious dogs build confidence in a way that suits their individual needs is something we are deeply committed to, so hearing about the incredible bond Romeo has built with your pup is just heartwarming! His patience, dedication, and love for what he does really shine through, and we know he’ll be over the moon to hear how much his support has meant to you. We’re also so pleased that you, as her ‘dog auntie,’ feel more confident managing her—our goal is always to help both dogs and their families feel supported and empowered. It’s an absolute pleasure to care for her during her stays, and we’re honored that you trust us to do so. A huge thank you from the whole Royvon team, and a special shout-out from Romeo! We can’t wait to welcome her back for more progress, fun, and friendship. See you both again soon! 🐶💙 Warmest wishes, The Royvon Team

Response from the owner:Hi Francesca, Thank you so much for your lovely review! We’re absolutely delighted to hear that Henry’s first Playday at Royvon was such a positive experience for both him and you. Our team truly values taking the time to get to know each dog’s unique character, and it means the world to us to hear that you felt supported and reassured. We appreciate you trusting us with Henry’s care, and we can’t wait to welcome him back for more fun and his upcoming stay! Your kind words really make a difference to our team, and we’ll be sure to share them with everyone who helped make Henry’s visit special. See you both again soon! Best wishes, The Royvon Team 🐶💙

Response from the owner:Dear Anu, Thank you so much for your wonderful review! It truly means the world to us to hear that Royvon feels like a home away from home for Mezmo. Our team is dedicated to providing a loving, caring, and supportive environment for every pup, and knowing that this shines through in your experience is incredibly rewarding. We’re so pleased that our daily email updates help keep you connected while you’re away—your peace of mind is so important to us. Mezmo is an absolute joy, and we all love having him here! The whole team will be thrilled to hear how much you appreciate them. Thank you for choosing Royvon and for being part of our extended family. We can’t wait to welcome Mezmo back next month for more fun, love, and cuddles! With gratitude, The Royvon Team ❤️🐾

Response from the owner:Hi Denis, Thank you so much for sharing your experience and for helping other dog owners make informed choices for their furry friends. We're thrilled to hear that your dog's first kennel stay was a smooth and comfortable experience, and that she settled so well during her overnight evaluation. It means a lot to us that Richard's updates and photos, along with his detailed enhancement report, gave you peace of mind. Both Richard and Nansi are genuinely touched by your kind words—they truly embody our values of love, commitment, and respect, and your feedback inspires them to keep doing what they do best. We deeply appreciate you choosing Royvon Merthyr Tydfil and look forward to welcoming you and your dog back for many more stays. Your insights help us continually improve our service as a family business, and we're grateful for your support. Warm regards, The Royvon Team

Response from the owner:Hi Emma, Thank you so much for taking the time to share your experience with us. We’re truly grateful for your kind words and for helping other dog owners make the best decisions for their furry family members. At Royvon, our commitment to love, respect, and unwavering care is at the heart of everything we do. It’s wonderful to hear that the training programme—and the personal touches from Romeo, Kelsey, and the rest of our team—made such a positive impact on your dogs. Your feedback means the world to them personally, and it reinforces our dedication to continually improving our service. We really appreciate you choosing Royvon, and we look forward to seeing you and your dogs again soon for the additional training sessions. Your insights help our family business do more of what works well and ensure every pup gets the best care possible. Thank you again, Emma! Warm regards, The Royvon Team

Response from the owner:Thank you so much Edward for your appreciated 5 Star review of your Royvon experience 🐶

Response from the owner:Hi Anne, Thank you so much for taking the time to share your experience! Your kind words mean the world to us, and we’re so pleased to hear how much Bruno has progressed during his time at Royvon. It was a pleasure to have him with us, and we’re thrilled that his training has made such a difference in both his confidence and your enjoyment of walks together! Darren, Charlie, and the rest of the team will be delighted to hear your feedback. Charlie is truly dedicated to understanding each dog’s unique personality and needs, and it’s wonderful to hear how much her patience, knowledge, and tailored approach have helped Bruno. We know how important it is to feel reassured while your dog is in training, so we’re glad the regular updates helped keep you connected and informed throughout the process. Your feedback means so much to us as a family business, as we are always striving to improve and provide the best experience for both dogs and owners. We truly appreciate you choosing Royvon, and we look forward to continuing to support you and Bruno on this journey. Please don’t hesitate to reach out whenever you need us—we can’t wait to see you both again! Best wishes, The Royvon Team 🐾💙

Response from the owner:Thank you so much for your wonderful review! We truly appreciate you sharing your experience, as it helps other dog owners make the best choices for their pups. It’s fantastic to hear how well Blue and Jack are getting on at Royvon! We love that they each have their own unique personalities and needs, and our team is always committed to ensuring every dog gets the right level of engagement, whether it’s burning off energy or keeping their minds active. It’s great to know they’re enjoying their tailored playdays and going home happy (and exhausted!). Your kind words about our brilliant team mean the world to us—we’re passionate about what we do, and feedback like yours reassures us that we’re making a positive impact. Thank you for choosing Royvon, and we can’t wait to see Blue and Jack again soon!

Response from the owner:Thank you so much for taking the time to leave such a lovely 5-star review about Chop’s experience with us! We’re truly grateful for your kind words, as they help other dog owners make informed decisions about the right care and training for their beloved pets. It’s wonderful to hear how happy you are with Chop’s progress after his three-week training program with Charlie. Charlie and the rest of the team will be thrilled to know their hard work has made a positive difference. Your feedback means so much to them personally, and it’s lovely to hear that the daily updates helped you feel connected to Chop’s journey. We’re so pleased to know Chop has come back calmer and easier to work with! Setting those foundations is what we’re all about, and it’s great to hear they’ve made such an impact. Thank you for choosing Royvon and trusting us with Chop’s training. We can’t wait to see you both again soon! Your feedback helps us continue to grow as a family business, ensuring we do more of what works well for our wonderful clients like you. ❤️

Response from the owner:Thank you, Peter, for your fantastic review! It means so much to us to hear how Romeo and the Royvon team were able to support you and your puppy during such a challenging time. Our values of love, commitment, and respect guide everything we do, and it’s wonderful to know we could help bring harmony to your household and build that incredible bond between your puppy and older dog. Romeo will be thrilled to hear your kind words; feedback like this truly inspires our team to keep doing what we love. We’re so pleased that your puppy is continuing to thrive with the private training sessions, and we’re excited to be a part of this journey with you. Thank you for trusting us during the ‘crisis period’ and beyond. We look forward to seeing you and your puppy grow together even more and can’t wait to see what amazing progress lies ahead. Please don’t hesitate to let us know how else we can support you!

Response from the owner:Thank you for your 5 Star Review 🐶