Royvon Dog Training & Hotels
Excellent
4.7
Based on 436 reviews
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Well Duchess( BELGIUM SHEPHERD) has just spent the last three weeks on a residential training course and what a difference!! Kelsey the trainer put a lot of love and effort into making Duchess feel at home.I received a daily written report and videos which were very informative and well presented, this will help me reference certain points of the training that I can progress with Duchess at home.The course is expensive but I recommend it to give your dog a solid foundation..... Duchess seemed to really enjoy her stay and was well looked after.The staff at Esher are amazing and friendly. I give top marks to Kelsey and her training abilities and the for all the other staff that helped out.THANK YOU
What a great team at Royvon! They made such great progress helping our anxious & reactive German shepherd feel more confident around other dogs. His trainer Romeo also helped him overcome his general anxiety & reactivity and sent us daily video & photo updates which I was looking forward to every day! Huge thanks to the team & especially Romeo!There is still a long way to go since Freddie is still scared of not so friendly dogs and struggles to settle but it's a huge difference to when he started the program and we were given a way to manage it.Update: 3 months later I can't thank the team and especially Romeo enough! Thanks for going above & beyond with the follow up sessions!Freddie loves going back to Royvon for refresher sessions when we go on holiday. When I'm not quick enough turning the sound off on social media posts he excitedly runs around the house looking for Romeo & his carers 😄💕
Response from the owner: Thank you for your honest and positive review. Training is a lifetime activity and Freddie is fortunate to have a family who is helping him so much and will continue to train with him.
Our Romanian rescue, Bobo, had separation anxiety & was wary of strangers pre-Royvon. I was so anxious to leave her but whenever she boards, we receive loads of photos/videos and can clearly see she’s having the time of her life. I knew our pup had a big heart & a lot of love to give, but she was struggling to do so outside of her immediate family. Until now!Our rescue is a different pup now & wags her tail & runs into Royvon without even looking back!Massive thank you to Tilly & the team ⭐️ would 100% recommend.
Romeo at Royvon has been fantastic at caring for our reactive dog. He has been patient and has provided professional training during her stay. We were kept updated each day on progress and what she was up to, which put our minds at rest. Our dog will definitely be returning and continuing her training at Royvon.
Snowy needed to build confidence and be exposed to dogs, people and traffic as she was a rescue and had sadly missed out on those critical early months of socialisation. We had tried lots of training historically, some during Covid, lots of one to ones, and whilst we had seen improvement we still felt that she was missing out on her best life as we had to carefully manage where we went and who we met. In a last ditch attempt, following months of research, we came across Royvon and decided to do a 1 hour assessment to see how she got on with Romeo, the trainer. Including the training it was almost a 7 hour round trip and so the only way it would work would be if she did the 3 week residential training. We were concerned as she had been abused as a puppy and was so happy and committed with us, that we didn’t want her to be uncomfortable but we felt it was worth it to give her a better life.Anyway that was 3 weeks ago, and I have been bereft without her and initially was concerned as to how she was getting on. But I have had regular feedback with daily photos of her in group play. In addition Romeo has been sending 2 or 3 videos each day showing me how she was progressing, and showing how engaged she has been.I picked her up today and we had a 2 hour session with Romeo, walking her around the local shops, past people and dogs, across and along busy roads, all situations that 3 weeks ago we would have avoided at all costs! She was calm and confident. And since getting home she is much calmer and less reactive to noises around her. We just need to work on me now! 🤣 for me the hard work now begins.I have a follow up next week and so let’s see if I can pass the Romeo test! 🤣All joking apart, I honestly cannot recommend Royvon and in particular Romeo enough. It is very clear that they all love dogs and it is not just a business but they really care about the dogs in terms of physical, emotional and mental wellbeing. Here is to Snowy now living her best life!Thank you all from the bottom of my heart.
The Royvon team is fantastic! In just three weeks, Charlie has had a profound impact on my Working Cocker Spaniel, Sadie. Beyond her recall now being much better and far more consistent, her overall obedience, focus and appetite for training have also all notably improved. Charlie has been very clear and communicative throughout, with thorough notes and reference videos to refer back to, plus comprehensive hand-over and follow-up sessions. Her expert insight into working breeds has been so helpful. Most importantly, Sadie clearly adores Charlie and the wider Royvon team and loved her stay with them.
From the first time we used Royvon, it is evident that they care about dogs and their wellbeing and comfort. I won’t use any other kennels for my boy! Lots of activities and interactions with other dogs make a Royvon stay memorable for him.
Leo have been going to Royvon a few times a year for 4 years now and 3 Christmas. He has separation anxiety and can be anxious around new people and dogs. We have the ultimate peace of mind when we need to travel knowing that he’s at Royvon. We really appreciate the daily photos and the staff always updates us on how he is settling in. Thank you again to all the team for taking such great care of him!
Max our Newfoundland had an absolutely fabulous stay at Royvon, Esher Thurs 25 April to Mon 29 April 2024. The staff were brilliant and we could tell she'd been really well looked after. We'd have no hesitation in recommending Royvon to others.
Romeo was amazing with our border collie! The training has made a big difference for us and the changes were noticeable immediately on building both ours and our dog’s confidence.
Excellent
From my initial telephone conversation of enquiry with Darren, through to the attended assessment with behaviourist Mimi, I felt an enormous sense of ease and comfort that my dog’s needs were going to be met and my own anxieties alleviated. My confidence is such that I have now booked Mimi for a home visit, to work through separation issues, and also two residential reservations, for holiday cover later in the year, with behavioural training and supplementary ‘add ons’ to enhance my dog’s stay.
Response from the owner: Thank you for your great review of the information and connection you have had so far with the team. It's wonderful to hear the difference the assessment made for you and we look forward to seeing the results of all your hard work in training throughout the year ahead!
Really pleased with the care and training received for our fur baby Claud. His reactivity with other dogs was greatly improved after the 3 week birding program.Have already recommended to friends.
The training both my Shih Tzu have received has been brilliant. I’m more confident taking them out on a lead and off when safe to do so. They have been introduced to heavy traffic, trains, stairs and other dogs, in parks on lead and off for recall, sit and stay. They are only 13 months old and they have enjoyed the experience.
This is the 3rd dog of ours that Romeo has trained and we couldn't be happier with his progress. He now walks really well on his lead, sits before crossing the road and knows other basic commands such as "place". Highly recommended.
Response from the owner: Thank you so much for trusting us with your dogs and your wonderful feedback for Romeo. We look forward to seeing you soon.
My dog was checked in for an overnight evaluation and I can’t thank Isaac enough for how he looked after my pooch. I was very nervous as I had never left my dog before but Isaac checked in with me throughout her stay and sent me photos and video updates and reassured me how well she was doing the whole time. I will be checking my dog into Royvon again!!
Response from the owner: Thank you for such a brilliant review and we are so happy your first experience with Royvon gave you such reassurance. See you soon!
Thank you John so much for the discovery call earlier today. You talked me through everything and really understood how i felt about leaving our dog for the first time. I feel confident that i was able to build a great package for frankie and it has taken a weight off my mind knowing that he will have a fabulous stay with you in June. Thanks for your time and reassurance.
Response from the owner: Thank you so much for your lovely review and great feedback for John. The team works so hard, driven by a love of dogs and this kind of review really motivates everyone. Thank you and we look forward to seeing you in June.
Just booked our puppy first stay at Royvon and it was a really easy and straightforward experience. John was incredibly helpful and explained all the activities in detail and helped us with the practical side of the booking too. Very professional and pleasant interaction!
Response from the owner: We are so happy to hear your first interaction with Royvon has gone so well, it means a lot to receive such a great review.
we have just collected our 3 yr old Gordon Setter from Royvon and couldn't be happier with everything. This was his first stay in a kennels/dog hotel and he survived! They loved having him, he behaved well for them and enjoyed his walks and play times, I will definitely use again and would recommend to anyone looking for short term or even longer term care. All the staff are caring and supportive, and listen to any 'foibles' and pampering our dogs may need!
Response from the owner: Thank you for your lovely review for the care and individual attention we give all dogs at Royvon, it means a lot that you took the time to write this.
We collected our dog Max, earlier this evening and he was very happy.The updates and photos we received during his stay gave us a good idea of what he’’d been doing and how easily he’d settled.Thanks for giving Max such a warm welcome and enjoyable stay. .
Response from the owner: Thank you so much for the great review and we are so happy you appreciate the things we do to make dogs like Max feel at home!
This is the first time I have used a kennel for my 14 month Staffordshire bull terrier. I was told that Royvon was very good , but you never believe when you are told this . I must say it is true . The staff are friendly and they cannot do enough for you . I would recommend Royvon to anyone who needed to use the services for their dog (s) Excellent . My dog went there for some training as most puppies need a little help to listen the Boss . I can’t praise them enough . I have had some training too . If you want your little baby or babies looked after as if you were looking after them this is the place . I can’t not fault them . Thank you so much for looking after my little man so well. Our trainer Kelsey was extremely helpful and knowledgeable .
Response from the owner: Thank you very much for taking the time to leave such an amazing review about our puppy training services and the team, it really means a lot.
Sent our dog Luna for dog training with Romeo and the team at Royvon and really happy with the results. Luna has come back like a different dog. She is great walking on the lead and doesn’t pull. The dog trainers are fantastic and Romeo was very kind and caring. Luna loves to board at Royvon too and gets very excited when she arrives. 5 stars for Romeo and 5 stars for Royvon
Response from the owner: It's brilliant to hear what positive results you have had from dog training for Luna, thank you so much for choosing Royvon and we will make sure Romeo hears your lovely feedback too.
We’d recently emigrated from Canada with our reactive 3 year old Swiss Mountain x Pyrenees, Toni, and were having a tough time socialising her with people and dogs in a new environment. We decided to try Royvon’s Residential Dog Training program where she was assigned to be trained by Romeo who has experience with larger reactive and aggressive dogs. From day 1, when we dropped her off for a meet and greet, Romeo’s experience was evident but what was also clear was his love and passion for helping dogs and frustrated owners. Though it was tough not being with her for 3 weeks, Romeo’s daily videos and training updates made us feel like we were going along the journey with them. Romeo and Royvon did such a great job making sure that Toni was in a healthy and supportive environment while also challenging her to expand her comfort zone. Since she’s been back home, we’ve been able to use some of the training techniques shared by Romeo to make walks and interacting with new dogs and people more enjoyable and less stressful. The follow-up sessions have been useful as Romeo came to our neighbourhood and helped us learn practical techniques and strategies in the streets and parks where we spend the most time. With Royvon, we now have a boarding facility that we and Toni feel comfortable with if we have to go out of town. With Romeo, we’ve found an inspiring instructor and clearly a new best friend for Toni. Thanks for everything.
Response from the owner: Thank you for such a thorough and meaningful review about Toni's residential dog training. It is really great to hear what a difference the owner training has made to you and we know how important translating the training into the environments you are in most matters. This kind of review really helps owners just like you to make their own decisions about training, thank you once again.
Response from the owner: Thank you for taking the time to leave a five star review!
Today I had a behaviour assessment for my Jack Russell, Buster. We had this assessment with Romeo. Romeo was absolutely brilliant, I cannot fault him. He was amazing with my dog and thoroughly explained everything and asked continuously if we have any questions. Romeo has given training advice to do with Buster which will continue! It is clear how much Romeo enjoys what he does and his knowledge shines through. Thank you Romeo!
Response from the owner: Thank you for your lovely review for Romeo, he is absolutely a favourite with dogs here!
Training with kindness that we all so much enjoyed. Thank you so much Charlie.
Response from the owner: Thank you for the five star review and we will make sure Charlie sees your lovely feedback.
I took my 11 month old puppy who, through a rough start in life, was very underconfident and I wasn't sure how to direct her to help her. With training and advice given by Mimi ( me and my dog) I saw a big change in her after having spent three weeks at Royvon. Not only does she seem more relaxed, more focused and confident but I now know what to do to direct her in the right way. Both me and Pippin have gained confidence.The training advice I received made perfect sense. Mimi was able to understand her, understand what she needs and built a lovely relationship with her. She's the Supernanny of the dog world! Thank you Mimi
Response from the owner: Thank you for such a lovely review for Pippin's training. We love the idea that Mimi is a dog Supernanny!
We’ve been using Royvon for many years now, we highly recommend these kennels for boarding and training.
Response from the owner: Thank you for your lovely five star review and recommendation. You might be interested in our referral programme to earn credit from recommendations like yours too.
The whole team were outstanding and the experience, excellent. Thank you
Response from the owner: Thank you for your lovely five star review, it means a lot to us.
Really impressed with the service at Royvon. Thank you to the fantastic Fletcher for all his hard work and how caring he’s been to our dog.
Response from the owner: Thank you so much for taking the time to leave a lovely five star review. We will pass on your kind comments to Fletcher.
I’m really impressed with Royvon - very transparent booking system and pricing and loved the updates via the portal.The staff are friendly and professional and while I was dropping off/picking up, I saw the trainers taking some of the other dogs out.They are clearly used to very big breeds as well as smaller dogs like my own, and knowing they have significant experience, is very reassuring.Ted always takes a little while to settle when away, but I could see he had been well looked after.Thanks - and we will be back again.
Response from the owner: Thank you for a great review, wonderful to hear that the booking system is working well for you and that you love the updates - they are always a customer favourite! We look forward to seeing you and Ted again.
Travis loved his stay and with Royvon sending daily updates and pictures, it helped our anxiety leaving him for our holiday. Will definitely be booking Royvon again!
Response from the owner: It's wonderful to hear that the daily updates from Travis helped you to enjoy your own holiday too, we look forward to seeing you all again soon.
Our nervous Labrador Storm has stayed at Royvon twice to date. The team are sensitive to her nervousness and settled her in well, with group play and training to keep her busy. Receiving daily reports and photos has been reassuring for us too. The team at Royvon clearly love dogs and it shines through in their care. Highly recommend.
Response from the owner: Thank you for the glowing five star review, we love to help dogs like Storm who need some extra loving care to feel at home. We look forward to welcoming her again in the future.
Royvon really does treat