Stephen P.
Stephen P.
1711529819
We’d recently emigrated from Canada with our reactive 3 year old Swiss Mountain x Pyrenees, Toni, and were having a tough time socialising her with people and dogs in a new environment. We decided to try Royvon’s Residential Dog Training program where she was assigned to be trained by Romeo who has experience with larger reactive and aggressive dogs. From day 1, when we dropped her off for a meet and greet, Romeo’s experience was evident but what was also clear was his love and passion for helping dogs and frustrated owners. Though it was tough not being with her for 3 weeks, Romeo’s daily videos and training updates made us feel like we were going along the journey with them. Romeo and Royvon did such a great job making sure that Toni was in a healthy and supportive environment while also challenging her to expand her comfort zone. Since she’s been back home, we’ve been able to use some of the training techniques shared by Romeo to make walks and interacting with new dogs and people more enjoyable and less stressful. The follow-up sessions have been useful as Romeo came to our neighbourhood and helped us learn practical techniques and strategies in the streets and parks where we spend the most time. With Royvon, we now have a boarding facility that we and Toni feel comfortable with if we have to go out of town. With Romeo, we’ve found an inspiring instructor and clearly a new best friend for Toni. Thanks for everything.
C A.
C A.
1711311361
From my initial telephone conversation of enquiry with Darren, through to the attended assessment with behaviourist Mimi, I felt an enormous sense of ease and comfort that my dog’s needs were going to be met and my own anxieties alleviated. My confidence is such that I have now booked Mimi for a home visit, to work through separation issues, and also two residential reservations, for holiday cover later in the year, with behavioural training and supplementary ‘add ons’ to enhance my dog’s stay.
Marcus T.
Marcus T.
1710839098
shona B.
shona B.
1710613894
Today I had a behaviour assessment for my Jack Russell, Buster. We had this assessment with Romeo. Romeo was absolutely brilliant, I cannot fault him. He was amazing with my dog and thoroughly explained everything and asked continuously if we have any questions. Romeo has given training advice to do with Buster which will continue! It is clear how much Romeo enjoys what he does and his knowledge shines through. Thank you Romeo!
Chris C.
Chris C.
1710402125
Training with kindness that we all so much enjoyed. Thank you so much Charlie.
Francesca K.
Francesca K.
1709884732
I took my 11 month old puppy who, through a rough start in life, was very underconfident and I wasn't sure how to direct her to help her. With training and advice given by Mimi ( me and my dog) I saw a big change in her after having spent three weeks at Royvon. Not only does she seem more relaxed, more focused and confident but I now know what to do to direct her in the right way. Both me and Pippin have gained confidence.The training advice I received made perfect sense. Mimi was able to understand her, understand what she needs and built a lovely relationship with her. She's the Supernanny of the dog world! Thank you Mimi
S M
S M
1709845807
We’ve been using Royvon for many years now, we highly recommend these kennels for boarding and training.
Ted K.
Ted K.
1709574980
The whole team were outstanding and the experience, excellent. Thank you
Naomi
Naomi
1708781363
Really impressed with the service at Royvon. Thank you to the fantastic Fletcher for all his hard work and how caring he’s been to our dog.
Kate W.
Kate W.
1708773892
I’m really impressed with Royvon - very transparent booking system and pricing and loved the updates via the portal.The staff are friendly and professional and while I was dropping off/picking up, I saw the trainers taking some of the other dogs out.They are clearly used to very big breeds as well as smaller dogs like my own, and knowing they have significant experience, is very reassuring.Ted always takes a little while to settle when away, but I could see he had been well looked after.Thanks - and we will be back again.
Cat O.
Cat O.
1708336242
Travis loved his stay and with Royvon sending daily updates and pictures, it helped our anxiety leaving him for our holiday. Will definitely be booking Royvon again!
Bianca S.
Bianca S.
1708160699
Our nervous Labrador Storm has stayed at Royvon twice to date. The team are sensitive to her nervousness and settled her in well, with group play and training to keep her busy. Receiving daily reports and photos has been reassuring for us too. The team at Royvon clearly love dogs and it shines through in their care. Highly recommend.
Jenna R.
Jenna R.
1707759504
Royvon really does treat your dog the way you would - or the way they would treat their own dogs! Our anxious, reactive dog is actually excited to go there and seems to enjoy his time at Royvon, and the staff are all so lovely and understanding of him. We have the ultimate peace of mind when we need to travel without our dog, knowing that he’s at Royvon and we don’t need to worry about him, and really appreciate the daily reports and photos. Thank you again to all of the team for taking such good care of our little guy!
Val W.
Val W.
1707219072
We own a somewhat lunatic lurcher called Jude. The staff at Royvon (Merthyr Tydfil) are amazing with him and he absolutely loves it there. We in turn love seeing the photos of him enjoying himself - from the very first time he stayed there we found it so reassuring to see him having fun.
Nawaf A.
Nawaf A.
1706998672
Excellent service and they really do care for dogs. They supported us with our nervous dog and accommodated his needs. He is much happier now and feeks more confident going to Royvon.All staff are friendly and professional, highly recommended.
Callum M.
Callum M.
1706610325
Nicola S.
Nicola S.
1706022318
My dog recently stayed for a mini break with Royvon but prior to this he had been to some training sessions and a couple of day care sessions. Alfie is 7 and had actually never been away from home before so I felt really nervous about leaving him. I really needn’t have been. All the staff at Royvon are just so lovely. Every time I’ve been there they have always seemed calm, professional, friendly and there’s a great atmosphere. Most importantly they all love dogs and are dedicated to making them feel at home for their stay. I’m glad to have found them, and feel comfortable leaving Alfie in their competent care.
Esther B.
Esther B.
1705945735
We love Royvon! They are amazing with my anxious and reactive rescue dog Lui. The staff is prpfessional, knowledgeable and caring and give imperfectly perfect dogs like Lui a chance. I know he's in the best of hands when he's at Royvon, which gives me real peace of mind when I'm away. Thank you team Royvon!
sian M.
sian M.
1705245258
My labrador suffers separation anxiety generally but squeals with excitement when I turn into Royvon. Her photos sent during her stay show her happily exercising & any requested training has a positive effect. I go on holiday feeling she’s well looked after
Selma N.
Selma N.
1704918405
Royvon really took excellent care for my dog whilst I was away. I was updated with lots of videos and photos which kept me reassured. It was evident that my dog who is really anxious and would not normally stay with unknown people, was very happy there and I can see his confidence growing. Mimi was superb with my dog, showed a lot of affection and care and very patient towards him.The whole experience was excellent . and I would definitely recommend Royvon. Would use them every time as I know my dog is in the best of care. I cannot thank Mimi and the team enough for looking after him so well and carrying out some training. Very professional team.
Rodney S.
Rodney S.
1704898974
Gary W.
Gary W.
1704831910
First time using a kennel for us and glad we chose Royvon. We had booked a 3 week behavioural training course with Romeo whilst we were on holiday over Christmas and New Year. We had regular WhatsApp videos and daily updates on progress. It was comforting to see him settled and playing with other dogs. Would recommend.
Shanti V.
Shanti V.
1704735405
Our three and a half year old Border Collie, Flossy had not been socialised much, being a Covid puppy and was the typical Border Collie lunging at cars and other big vehicles, anxious during walks, at sounds and sights, when we decided to enroll him for the three-week residential behavioural training (which also happened to coincide conveniently with our holiday!)We had the initial assessment session with Romeo who could straight away gauge Flossy's anxious nature and reassured us that he would be able to work with Flossy. Romeo has been wonderful with Flossy and the daily videos that he sent during the three-week period kept us up-to-date with Flossy's progress. We are indeed happy to have found a place like Royvon with such dedicated, professional and friendly people like Romeo with whom we can confidently leave our beloved boy.When we went to pick up Flossy after three weeks, needless to say he gave us a rousing welcome but during the 1-2-1 session that followed we could see a marked change in his behaviour around cars and he was at a stage where we could actually walk around traffic. Of course now we have to be trained to carry on the hard work that Romeo and Flossy had put in! And will be continuing with a few more sessions with Romeo.Fact is Romeo is very understanding of the dog's needs (and ours). He is an excellent trainer, very loving to the dog. When we took Flossy for his next 1-2-1 session after a couple of days of bringing him home, we were wondering how he would react to going back to Royvon. Would he like to go back? would he not? But the minute he saw Romeo, he went straight to him, wagging his tail happily!! That sealed it for us. Royvon is a wonderful place where your dogs will be cared for with love.
Chris C.
Chris C.
1704731713
Very friendly staff.There is no better place for your dogs' training or to stay with safe luxury kennels
Berfu G.
Berfu G.
1704579287
We found an amazing place in London that we really feel good about for our son, King🐾👑When it became clear we’d be going to Turkey for the New Year holiday, our first task was to find a place to safely leave him. In Royvon the reservation process is online and their digital infrastructure is excellent. We personally visited their facility in Esher;the accommodations are spotless and spacious, the play areas are a lot of fun, there’s a chance for a forest walk every day, playtimes are great, and the team is amazing. What more could we ask for? Our son, Ateş, even said, ‘Mom, I wish I were a dog so I could stay with King.’ We left our son in capable hands, and we felt at ease, during the holiday, every day, they sent an email and photos about him.. And we had a lovely reunion today, He was so happy🐾We are so glad to meet Darren, Hannah and they are excellent team..Thanks Royvon for making our son feel at home🤩🐾
Daniel G.
Daniel G.
1703864150
We have a North Macedonian rescue that we've had for 3 years and have struggled with training because he is very reactive towards cars (and anything else that moves) and not very food motivated. We tried multiple trainers and various techniques but still we hadn't found the right thing for our pup. We decided to look at residential training programmes and based on our interaction with Royvon and the reviews we booked Rozzie onto the 21 day programme with Charlie.Charlie and the team at Royvon were simply amazing. Really great updates every day which helped give us comfort and insight into how Rozzie was progressing. Rozzie took a while to settle in and wasn't eating at first, however the team kept us updated and tried some different things and within a day or two it was much better.In terms of the residential training programme, we very much went into it with cautious optimism, as we know Rozzie can be stubborn. It took a while to make progress with Rozzie, but after lots of patience, perseverance, love and care Charlie managed to break through and make some great progress. Charlie also recognised Rozzie may have a medical issue and gave us some great suggested next steps which have really helped Rozzie and we can't think Charlie enough for her insight into this.The follow on sessions with Charlie have been really good. Charlie is a great teacher and Rozzie has a special bond with her (he's always excited to see her). We are making really good progress and understand so much more about our dog, who is noticeably happier, more confident and is now comfortable taking food during training (and pretty much all the time) which has made making progress much easier.We've struggled feeling comfortable leaving Rozzie whilst away but Royvon were amazing and Rozzie is looking forward to his future holidays and continued training there.If you're considering the Residential Training programme, don't hesitate. The team at Royvon are true professionals and take the eestcare of dogs, so you can be safe knowing your dog will be in incredibly safe, caring, knowledgable hands and will have a great time.A final thank you to Charlie from Rozzie who is currently trying to find chicken in a tree whilst ignoring the mean cars driving by too quickly.
Joanne S.
Joanne S.
1703341336
Romeo answered all our questions and helped us to practice techniques that our dog had learnt in training
Sophie P.
Sophie P.
1702914448
We are overjoyed with the remarkable progress Bella has made during her 3-week intensive course with Romeo at Royvon! Our 3.5-year-old nervous and reactive dog has undergone a transformative journey, becoming more confident and well-behaved. Romeo's expertise not only benefited Bella but also equipped us with valuable insights into managing situations and enhancing her overall demeanour.Bella now walks beautifully on a lead, and even her fear of the hoover has vanished. While we still recognise there's a long way to go, Romeo and the Royvon team have provided us with a fantastic kickstart on our journey to understanding and managing a nervous and reactive dog. Their consistent updates during Bella's stay reassured us, emphasising her positive development as a priority.We extend our heartfelt gratitude to Romeo, the team, and Royvon for their dedication. We look forward to continuing our journey with them, confident that we are on the right path to becoming the best possible dog owners for Bella. Highly recommended!
Phoebe M.
Phoebe M.
1702551618
Charlie was so so helpful and caring with our high energy dog and we were blown away by the training progress they made together. Very thankful for all her training and tips to continue it at home. Thank you ❤️
thePM
thePM
1702299612
Our old boy Finn had another great stay at Royvon. He’s always happy to arrive and the daily updates and pics are great for us to track of how he’s doing and we can see him being looked after and cared for.Highly recommend Royvon .
Graham K.
Graham K.
1702152797
Billy has just completed a residential a 3-week residential behaviour correction course with Romeo at Royvon. Everything was excellent including the initial assessment, the check in/out and the daily update of videos and photos.Romeo is a real professional who has a love of dogs, wanting to get to know them so he can get the best out of them.What is great about Royvon’s approach is that they work with the owners after the course to make sure that this continues at home.
Guilherme F.
Guilherme F.
1701949284
Charlie was incredible in the caring, affectionate and thorough way she trained Lola during her three week residential course. Charlie sent us daily videos, reports and updates, and we've got a very happy, calm dog back, we are delighted. The care team were also superb, sending photos daily of play sessions and reports when necessary. Communication at all times was excellent. We cannot thank Royvon enough for the truly excellent service all round.
Lynette B.
Lynette B.
1701799631
I would definitely recommend Royvon, they are fantastic with our dogs and look after them really well. There are always updates on their stay with photos. Our dogs love going there. Royvon have very experienced trainers and offer advice and tips when needed. Very impressed.
Ian
Ian
1701712056
Before finding Royvon we had tried lots of professional training establishments, in an attempt to calm his aggressive behaviour towards other dogs, for our 4 year old border collie. Nothing had worked, but thankfully the training schedule and dedication of staff ( in particular Romeo) has worked wonders on not only our Collie but also us!We had Royvon recommend to us and I have absolutely no hesitation in thoroughly recommending them to others too. They are simply excellent.
Ecem D.
Ecem D.
1701616648
We left our 2 year old male Labrador at Royvon for 3 weeks residential training and a few other short stays. We didn't need to worry during his stay, as Royvon team has sent us daily updates of him including pictures and videos. The team at Royvon are professionals and their facilities are first class.During Bailey's stay, his trainer was Charlie, who provided us with the comprehensive training reports and videos. She is very positive and has reward based training techniques, which helped us understand better how to manage Bailey's excitement and reactivity in certain occasions.Bailey is every time happy and excited to visit Royvon and his need are well met during his stay.I would definitely recommend Royvon Esher and I am more than happy to book for Bailey again.
Danielle W.
Danielle W.
1701243066
We sent our XL Bully to Royvon on their three week behavioural modification programme. Romeo was so patient with Sage making sure she had created a bond with him and was settled before starting any training, which was important for us as Sage is very anxious and nervous around new people. Even going in on his days off to make sure she was okay. Before going to Royvon I was struggling to walk Sage alone as she would pull on the lead from the moment we left the house until we returned home. Since being back I have been able to walk her alone, with her walking nicely beside me no pulling and much more controlled. We are so grateful for the dedication and extra effort Romeo put in to helping Sage and look forward to carrying on her training at home and will definitely be returning to Romeo and Royvon for any further training and boarding.
TJ P.
TJ P.
1700991813
Great experience, Romeo was diligent and super communicative. We are seeing great results in our dog!
Beth B.
Beth B.
1700819271
Really useful and informative session. Mimi was fantastic and gave us lots of tips and things to do with our new puppy to ensure he has the best start to his training.
Amber Y.
Amber Y.
1700581081
My beloved boy, Dandy, has always been incredibly anxious and tends to be on edge around both people and other dogs. I had previously sought help from a trainer to address his anxiety, but unfortunately, it wasn’t successful.Initially, I was uncertain whether Royvon would be the right choice, as I was quite anxious about leaving my boy in an unfamiliar place for three weeks. During my phone consultation, I expressed these concerns to Royvon. They suggested I bring Dandy in for an assessment session with their trainer, Romeo, to gauge our comfort levels.Upon meeting Romeo, his extreme professionalism and knowledge were immediately evident. He interacted with Dandy in a gentle and kind manner. After taking Dandy for a walk to observe his behavior in a new environment, Romeo shared his observations and outlined plans to help build Dandy's confidence gradually. The assessment session assured me that Dandy would be in capable hands.The initial days of the three-week behavior modification course were challenging for Dandy, who was highly anxious about staying in an unfamiliar kennel. Romeo dedicated considerable time to bonding with Dandy. Moreover, he sent me daily photos and videos, reassuring me that Dandy was receiving attentive care filled with kindness and love. I was especially delighted with the team's photos (they're truly the best dog photographers—I adore their pictures of Dandy).By the end of the first week, I was overjoyed to witness the progress Dandy was making through Romeo's videos. On the checkout day, I was thrilled to reunite with Dandy and have a one-to-one session with Romeo to learn about everything he had been doing with Dandy. I could visibly see the remarkable changes in Dandy—he was growing more confident and less anxious in unfamiliar situations.My entire experience with Romeo and Royvon left me entirely satisfied, and I wholeheartedly recommend them. Lastly, I want to extend my heartfelt gratitude to Romeo once again—Dandy is genuinely thrilled to have met you as his mentor!
Peter C.
Peter C.
1700320026
Royvon, amazing establishment, my baby Rayleigh went to stay for 3 weeks for some intensive training with Romeo, the man is a magician, the transformation in 3 weeks is amazing, all positive rewards based training, no use of of any negative practices, I cannot recommend Royvon and Romeo enough, whatever your canine needs, from training, over night stays and longer term for those holidays. Romeo and the team thank you so much, you are now part of Rayleigh’s pack, which gives us a safe place for Rayleigh that she is happy to go to, and we can always be happy that the team give her the love and time that she wants, needs and deserves. Thanks everyone x
Alex C.
Alex C.
1699780268
We had our dog board for 3 weeks as part of the the residential training program. Romeo worked with him during that time and we got regular updates and lots of videos of his progress. Before coming in every walk was like a game of pacman, we couldn't go within 5m of dogs he didn't know without reactivity, but since then we're now able to reduce the distance with almost no reactivity! We obviously still have a long way to go but Romeo gave us a decent follow up training plan and aftercare to ensure our dog's training keeps heading in the right direction. You could also tell from our dog's attitude towards Romeo when we picked him up that they'd bonded very well which was great to see.
Sharon W.
Sharon W.
1699458622
Fletcher is amazing. Very caring and patient. Listened to our concerns and his knowledge and advice made us look at what our dog needed aswell as what we wanted to achieve. Thank you Fletcher and all the team at Royvon for looking after our troublesome dobie so well
Faye H.
Faye H.
1699360706
We sent Benny for behavioral training at age 5. He's a rescue from South Korea and had been living on the street for the first 3 years of his life so he didn't learn from a puppy the general walking nicely on a lead and recall etc. He has a mind of his own and wanders off and doesn't listen when called. He spent 3 weeks with Fletcher and worked on engagement, lead walking, and recall. He of course still requires reminders from us and we continue to work on these things, but he is like a different dog. He doesn't pull me over when I walk him, he actually looks at me in the eyes when I call his name now, and though he doesn't want to, he actually comes back when called. He was also very happy to see Fletcher again when we went back for the final session so I know he was treated very well and with positive reinforcement. Thanks Royvon and Fletcher!
Joanna J.
Joanna J.
1699298897
A fantastic place to leve your dog while on holiday. All staff arr fantastic and very helpful
Annalea B.
Annalea B.
1698957478
Both me and my Husband were struggling with our Romanian Rescue, Wilfred after we got him. He was very anxious especially around people and dogs and quite often this would come across as a form of ‘fear aggression’. We decided we needed professional help and that lead us to Royvon.After inquiring with Royvon and having a phone consultation it seemed like we were making a good choice and we were told that the trainer allocated to Wilfred was Romeo, which considering his reviews we felt confident going into the process.When we met Romeo he was incredibly understanding and knowledgeable, and just overall very professional and listened to us and in a sense Wilfred even on that first day. He knew what Wilfred needed and outlined his rough plan for us on that first day to help build his overall confidence in different environments.During the course, everyday we received some form of update from the company themselves, and 5 or 6 times a week we would hear direct from Romeo with various pictures and videos which helped keep our minds at ease knowing that he was being looked after and being able to see the progress that he was already making.At the end of the program, when we collected Wilfred we had a 1-1 with Romeo covering everything he had been doing with Wilfred, which lasted 2 1/2 hours and was filled with great advice and practical learning for me and my husband.Since returning home it is clear that Wilfred has definitely improved, and it is a noticeable change around the house and outside, and he keeps progressing every day.Needless to say, we have found our overall experience with Royvon and Romeo we would 100% recommend them to anyone else. If you aren’t convinced, we have already booked Wilfred in for the Kennels in December as we are supremely confident in the care and welfare that he would receive from the staff.Romeo did say at the beginning that he wasn’t a miracle worker, but it damn near feels like it and we couldn’t have been more impressed with how he was throughout the experience.
Andrew S.
Andrew S.
1698903444
Took our dog in last minute which we were very grateful for. Lots of updates throughout the stay and plenty of opportunities to keep her entertained whilst boarding. Thank you very much.
Ian D.
Ian D.
1698846582
Mintie enjoyed her stay as evidenced by the group walking photos. She also enjoyed being hand fed as she is a fussy eater! You couldn’t ask for more, perfect.
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