I wanted to take a moment to express my appreciation for the excellent care my dog received over the past month. The service has been outstanding, and my dog was in fantastic condition when I picked him up. The training provided by Charlie was especially impressive.Thank you for taking such good care of my dog. I will definitely recommend your services to others.
Response from the owner: Thank you so much for your thoughtful review! We’re thrilled to hear that your dog received excellent care and was in fantastic condition when you picked him up. It’s wonderful to know that Charlie’s training made such a positive impression.Your recommendation means the world to us, and we’re grateful for your trust in our services. We look forward to welcoming you and your dog back in the future!Thank you again for your kind words.
Royvon has been consistently professional and caring towards dogs. My dog was very happy staying at Royvon, receiving training and interacting with other dogs.
Response from the owner: Thank you for your kind words and for taking the time to share your experience with us! We’re delighted to hear that your dog was happy during their stay at Royvon, enjoying both the training and the interaction with other dogs.Consistency in professionalism and care is something we strive for every day, so it’s wonderful to know that it made a positive impact on your dog’s experience. We’re thrilled to have earned your trust and look forward to welcoming your dog back in the future!Thank you again for your support!
Our Labrador had a great holiday at Royvon, he did intensive training programme with Romeo and came home well behaved. Romeo takes the time to understand every dogs needs and adapts the training programme to respond. Our labrador loves training and him!
Response from the owner: Thank you so much for your wonderful review! We're delighted to hear that your Labrador had a great holiday with us and that the intensive training program with Romeo made such a positive difference. Romeo truly has a gift for understanding each dog's unique needs, and it's fantastic to know that your Labrador responded so well to the tailored training.It's always rewarding to hear that a dog not only benefits from the training but enjoys it as well. We're thrilled that your Labrador loves training with Romeo—he’ll be so happy to hear that!We look forward to welcoming your Labrador back in the future, whether it's for more training or another fun-filled stay.Thank you again for choosing Royvon and for your kind words!
We sent our 18 month corgi to Royvon for 3 weeks of training. Gwen has been reactive to other dogs in the past so wanted Charlie to focus on getting her to be comfortable around other dogs. Gwen had never stayed in a kennel and we were nervous for both her and ourselves. We received daily videos and photos from both Charlie and her care team. This showed us she was having a great time and they were open when they felt she was unhappy and had moved her into a different area to help her. When we got Gwen back she was completely transformed. Not only has Charlie trained us to further support Gwen but had given Gwen new cues and made her a delight to walk with. I can’t stress enough how fantastic she was. When we’ve taken Gwen back for follow up sessions she gets so excited saying hi to Charlie and all the people who took her on walks throughout her stay. It’s like she has a second family. We will definitely be sending Gwen back when we need a refresher session or are going away for a break. Thank you so much Royvon team!! We have a very happy more obedient dog now. Sharing a photo we received of Gwen smiling
Response from the owner: Thank you so much for sharing your experience with us! We're thrilled to hear how well Gwen's training went and how much progress she’s made under Charlie's care. We understand how nerve-wracking it can be to send your dog to a kennel for the first time, so it’s wonderful to know that the daily updates and photos helped put your mind at ease.Charlie is truly exceptional, and we’re so glad she was able to work her magic with Gwen. It’s fantastic to hear that Gwen is now more comfortable around other dogs and that walks have become a delight for both of you. The bond she’s formed with Charlie and the rest of our team warms our hearts—it’s always a joy to see how excited Gwen is to return for follow-up sessions!We’re so pleased that Gwen now feels like she has a “second family” with us, and we look forward to welcoming her back whenever you need a refresher session or are planning a break. Thank you for trusting us with Gwen's care and training. We’re delighted to have played a part in her transformation!Sending our best wishes to you and Gwen!
We cannot say enough wonderful things about Royvon, their staff and their very own dog whisperer, Romeo.We boarded our German Shephard at Royvon for 5 years and, as much as we hated to leave him when we went on holiday, we knew he was in great hands. It’s obvious that everyone who works there loves dogs and only want the best for them – both physically and mentally. They offer a wonderful variety of activities for all types of dogs and are always accommodating, even learning our unique sign language commands so that they could communicate with our deaf dog. We can’t thank them enough for their understanding and patience with all of our questions. It filled my heart with joy to see pictures and videos of him out playing with other dogs – something we never felt comfortable doing on our own, but completely trusted Romeo to pick his play pals and create a safe and fun environment. Romeo really bonded with him and we’d even joke that we weren’t sure he wanted to come home to boring mummy and daddy. Our hearts were broken when he passed and as much as we missed having a companion, nothing felt right to fill the void.But then, about 2 months ago, we saw a video of Romeo training a rescue called Peanut who was in the 3 week residential program and looking for his forever home. Watching the videos and the fact that he was working with Romeo, we knew it was meant to be. 3 days later he was home with us and we knew that we wanted to continue with ongoing lessons with Romeo. Not only does Romeo train your dog, he works just as hard with the humans to build your confidence in different environments and situations. He has taught us to read Peanut’s body language and behaviour so that we can react in the best and most positive way if he is feeling anxious or scared. Romeo is very generous with his time, offering to come to our park and our neighbourhood so that we can practice what we are learning in the places we spend the most time. We are so grateful to Romeo for his kindness, generosity and his amazing skills & techniques as a trainer to overcome any challenge you may have. What a joy it is to spend time with Romeo and watch Peanut continue to grow into the dog he was meant to be. We are looking forward to taking him on family holidays and exposing him to many wonderful adventures in the future. A huge thank you to Romeo for making our family complete – we love Peanut and it’s clear that everyone at Royvon does as well. He is always happy to go back and visit, which is definitely a positive sign.Whether it’s for boarding or training, Royvon is the best choice you can make for you and your fur baby. Highly recommend!
Response from the owner: Wow, what an incredible review! We are truly touched by your kind words and thrilled to hear about the special bond you’ve had with Royvon over the years. It means so much to us that you entrusted us with your beloved German Shepherd for so long, and we’re glad to know that he was always in good hands, especially with Romeo by his side.Romeo is indeed a remarkable trainer, and we're so proud of the work he does with both dogs and their owners. It’s heartwarming to hear how he was able to connect with your dog, even using sign language to ensure seamless communication. The joy you felt seeing your dog play with others is exactly the kind of experience we strive to create for all our guests.We were deeply saddened to hear of your loss, and we know how hard it can be to fill that void. It’s wonderful to hear that Peanut has found a loving home with you and that Romeo has been there to guide you through this new journey. The way you’ve embraced ongoing training and the commitment to understanding Peanut’s needs is truly inspiring.Thank you for sharing such a comprehensive and heartfelt review. Your trust and confidence in Royvon, and particularly in Romeo, mean the world to us. We’re delighted to be a part of Peanut’s growth and to continue this journey with you. We look forward to seeing Peanut thrive and hearing all about your future adventures together!Sending our deepest thanks and warmest wishes to you and Peanut!
We rescued Stormi last November because she’s an XL Bully x Cane Corso & was going to be pts due to the ban coming in. She was 6mths old & was very rarely walked with no training whatsoever.We did some basic training & worked on her lead walking but needed to use a halti as Stormi pulled. Also, as an exempted breed, we need her to be spot on!Stormi did the 3wk residential stay & Charlie has worked wonders with her! We received daily updates, photos & videos of her progress, which was very reassuring because she looked like she was really enjoying herself.We have been back for one of our follow up training sessions & Stormi was so happy to see Charlie again, it confirmed how much she enjoyed her stay.Thanks to Charlie, we now walk her without the halti as she walks nicely without pulling anymore, & we walk her up & down the high street & have a coffee whilst Stormi waits patiently!We are so impressed with Royvon, a friend’s dog (also an XL Bully type) is doing the residential training with Charlie.We’re now looking forward to our next follow up session!!
Response from the owner: Thank you so much for sharing your heartwarming story about Stormi. We're incredibly grateful that you chose us to support her training journey, especially given her challenging start. It's wonderful to hear that she’s now walking calmly and confidently by your side.Charlie is indeed a star, and we're thrilled to know her hard work has made such a positive impact on Stormi’s behavior. She truly cares about each dog she works with, and it’s clear from your experience how much that dedication pays off. The fact that Stormi was so excited to see Charlie again during the follow-up session speaks volumes!We’re excited to continue supporting you and Stormi in the future, and we’re so pleased that your friend's dog is also benefiting from our training program. We look forward to seeing you both at your next session!Thank you again for your trust and kind words.
We recently enrolled our 2-year-old Dalmatian in the 3-week residential reactivity training at Royvon, and we couldn't be happier with the results. Our trainer, Charlie, was absolutely fantastic—her expertise and genuine care for our dog were evident from day one. Charlie built a strong bond with him, and it was clear he loved both her and the facility.Throughout the training, Charlie kept us updated with daily videos and notes, allowing us to follow his progress closely. The improvement in his behavior is remarkable, and while there's still work to be done on our part, we now have the tools and confidence to continue his training at home. The "reset" he received at Royvon has made a massive difference. Thank you so much, Charlie and the Royvon team!
Response from the owner: Thank you so much for your wonderful review! We’re thrilled to hear about the positive transformation in your Dalmatian after his 3-week residential reactivity training with Charlie. It’s fantastic to know that the bond Charlie built with him and her expertise made such a difference.We’re glad that the daily updates helped you stay connected with his progress and that you now feel equipped with the tools and confidence to continue his training at home. It’s always rewarding to see such significant improvements and know that our training has provided a solid foundation for your dog’s future.Thank you for your kind words and for choosing Royvon. We look forward to supporting you and Cooper in any future training needs!
Romeo and Royvon sent us update- photos and videos of the training nearly every day. (Sonny's tail was wagging happily in these!) When I sent an email asking a question they replied very quickly.We were reassured that Sonny was settling in well, which we really appreciated, as it was his first time away from home.We've already booked Sonny for boarding when we go on holiday in September, and feel that we relax, knowing that he will be well-taken care of.
Response from the owner: Thank you so much for your kind words! We’re delighted to hear that Sonny’s training experience with Romeo was so positive and that you appreciated the regular updates. It’s always great to see those happy, wagging tails!We understand how important it is to feel reassured, especially when it’s your dog’s first time away from home, so we’re glad that our updates helped ease your concerns. It’s wonderful to know that you’re feeling confident about Sonny’s upcoming stay with us in September.Thank you for your trust and for booking Sonny with us again. We look forward to seeing him and ensuring he has another fantastic experience!
Excellent care as always. We can holiday with peace of mind knowing our dog is safe and well looked after!
Response from the owner: Thank you so much for your positive feedback! We’re thrilled to hear that you continue to have peace of mind while on holiday, knowing that your dog is safe and well looked after with us.Providing excellent care and ensuring our guests feel comfortable is always our top priority. We look forward to welcoming your dog back and giving you that same sense of reassurance every time.Thank you for your continued trust in Royvon!
Royvon is a truly amazing place. Otis loves his training and holidays combined at Royvon. All the staff are amazing with the dogs. They have amazing facilities. The dogs are really well looked after throughout their stay. Romeo has done an incredible job with Otis and has trained him since he was 18 months old. We would not send Otis any where else but Royvon and highly recommend it. Romeo is a simply amazing trainer and one of Otis’s best friends!
Response from the owner: Thank you so much for your glowing review! We’re absolutely thrilled to hear that Otis loves his time at Royvon and that our facilities and staff have made such a positive impact.Romeo is indeed an exceptional trainer, and it’s heartwarming to know how much of a difference he has made for Otis over the years. We’re delighted to hear that Otis considers Romeo one of his best friends!Your recommendation means the world to us, and we’re honored to be the place you trust for Otis’s training and holidays. We look forward to many more happy stays with us!Thank you again for your kind words.
Just wanted to say a great big THANK YOU to all the staff at Royvon for taking care of my dog Mickey while we were away. You guys are amazing!
Response from the owner: Thank you so much for your fantastic feedback and for taking the time to leave a review! We’re thrilled to hear that you felt Mickey was well cared for and comfortable with us.The Overnight Evaluation is a fairly new service, and we’re so glad to know it met your expectations and helped Mickey settle in. We understand that coming to a new kennel can be a strange experience for our dogs, so it’s important to us that they are introduced properly and feel at home.Your kind words mean a lot to our team, and we’re grateful for the opportunity to ensure Mickey was happy and well looked after. We look forward to welcoming him back anytime!
Smoky and I did 6 sessions of 1 to 1 training with Charlie, who has a great affinity with dogs. She helped me a lot with heel work, and Smoky is continuing to improve.I thoroughly recommend Charlie!
Response from the owner: Thank you so much for your kind review! We’re thrilled to hear that the one-on-one training sessions with Charlie were so beneficial for you and Smoky. Charlie’s affinity with dogs and dedication to their training truly makes a difference, and we’re delighted to know it helped with Smoky’s heel work.Your recommendation means a lot to us, and we’re excited to hear about Smoky’s continued improvement. Thank you for choosing Royvon and for sharing your positive experience!
We stumbled upon Royvon when our house sitter cancelled a week before a long family holiday and left us in a situation where we needed care for our 5-month-old spaniel puppy. We were upset and concerned that we had no other choice but to book our puppy into boarding kennels.From the first call and visit, the team put us at ease. We booked daily walks, training and group exercises and received updates, including reports, photos and videos, every day which we greatly appreciated and enjoyed.We returned to a happy puppy and it was so lovely to see the bond the staff had with her and how much she adored them (and still does, especially Tilly!).We have continued 1-to-1 training with Charlie which has been fantastic. Both Isla and I have learnt so much and her behaviour has greatly improved - lead walking is now an easy pleasure.We could not have asked for any better service or care. We highly recommend Royvon. Thank you all very much!!! Isla, Rob & Cari
Response from the owner: Thank you so much for your wonderful review! We’re delighted to hear that, despite the last-minute change of plans, you had such a positive experience with us. It’s fantastic to know that our team was able to put you at ease and provide the care and attention your spaniel puppy needed.We’re thrilled that the daily updates, photos, and videos were appreciated and helped you feel connected with your puppy’s progress. It’s heartwarming to hear about the bond your puppy formed with our staff, especially Tilly!We’re also glad to hear that the 1-to-1 training sessions with Charlie have been so beneficial. It’s great to know that both you and Isla have seen such positive improvements in Isla’s behavior.Thank you for your kind words and for recommending Royvon. We look forward to welcoming you and Isla back in the future!
We have been using RoyVon for training and boarding for some time now. Care and variety of services including additional training and play sessions and one on one dog walks they provide is outstanding and gives us complete piece of mind our dog is cared for and not left forgotten for long periods of time. They also provide updates and photos!Special thank you to Romeo who is outstanding dog trainer - taking time and care with our dog (which is nervous) during both her training sessions and her stays!
Response from the owner: Thank you so much for your continued support and for taking the time to share your experience! We’re thrilled to hear that our range of services, including training, play sessions, and one-on-one walks, has provided you with peace of mind knowing that your dog is well cared for and not left alone for long periods.We’re especially grateful for your kind words about Romeo. His dedication and care, particularly with nervous dogs, are truly what sets him apart, and we’re delighted to know he’s made such a positive impact during both training sessions and stays.Thank you again for your trust in Royvon. We look forward to continuing to provide excellent care for your dog and to seeing you both again soon!
We sent our last dog to Royvon, who was a giant breed with some anger issues, and while he generally wasn’t a fan of humans he absolutely loved Romeo and the rest of the team at Royvon.We have recently taken in another large breed pup that has some anxiety issues, so we were naturally nervous about how she would do in the kennel, especially since she is wary of new people. We are about to go on holiday for the first time since her rescue, so we just did a trial stay to make sure she would be okay there for a week.I picked her up earlier today, and she whined in the car as we left because she was leaving her new friends. While a bit of an ego hit for me, it speaks volumes about the experience that Royvon consistently gives to the pups in their care. We have been a client for years and cannot say enough about how great of a place it is to send your furry family members.
Response from the owner: Thank you so much for sharing your heartfelt review! We’re delighted to hear that Mortadella had such a positive experience during her trial stay with us. It’s incredibly rewarding to know that she formed such strong bonds with her new friends and was happy in our care—so much so that she whined on the way home!We understand how nerve-wracking it can be to introduce a new dog with anxiety issues to a kennel environment, especially when it's their first time away from home. We're thrilled to hear that she felt comfortable and enjoyed her time with us. Romeo and the rest of the team are dedicated to ensuring each dog receives the care and attention they need, and it’s wonderful to know that this has made a lasting impression on both you and your pup.Thank you for your continued trust in Royvon over the years. We look forward to welcoming your furry family members back in the future and providing them with the same great experience.
My 1 year old Newfoundland Navy has been to Royvon for the 3 week residential training twice and I couldn’t be happier with the results. Her trainer Charlie was patient, persistent and informative throughout the process. Navy previously struggled with over-excitability, stubbornness and poor impulse control but now she is like a new dog. Charlie was not phased by Navy’s strength and stubbornness and through the training has redirected her excitability into concentration on me rather than everything else. I couldn’t be more grateful to Charlie and the team at Royvon for taking care of and training my Navy.
Response from the owner: Thank you so much for your fantastic review! We’re thrilled to hear that Navy’s experiences with our 3-week residential training programs have been so successful.Charlie’s patience, persistence, and dedication truly shine through in her work, and it’s wonderful to know that Navy’s excitability and stubbornness have been transformed into focused, positive behaviors. We’re delighted to hear that Navy is like a new dog and that Charlie was able to channel her energy effectively.Your gratitude means a lot to us, and we’re grateful for the opportunity to work with Navy and support her growth. Thank you for choosing Royvon and for your kind words about Charlie and our team. We look forward to seeing Navy continue to thrive!
Amazing again. My dog was so cared for and loved, I'm so grateful to everyone. My dog was so happy here, and Tilly takes the most amazing photos of my dog too! Very reassuring to see my dog so happy when I'm far away. My dog loved the staff, especially Tilly, thank you to all of you. Will definitely book Royvon Esher again.
Response from the owner: Thank you so much for your wonderful feedback! We’re thrilled to hear that your dog felt so cared for and loved during their stay. It’s heartwarming to know that Tilly and the rest of the team made such a positive impression and that the photos were a reassuring touch while you were away.We’re delighted that your dog enjoyed their time with us and formed such a bond with Tilly and the staff. Your kind words mean a lot to us, and we’re excited to welcome you back to Royvon Esher in the future.Thank you once again for your trust and support!
Fantastic experience with Royvon and Romeo who has spent six weeks showing me how to connect better with my two retrievers and teach them better behaviour through positive reinforcement. Thank you very much for such a rewarding experience for both me and my dogs.
Our reactive dog had an amazing stay at Royvon for her residential training. Romeo is a fantastic trainer, who explains things clearly and has a great rapport with the dogs.
I left my young border collie here for a month as I had to go away and could not be happier with the service and treatment. The highlight of my day was checking the website to see the daily updates with videos and pictures of my little girl, often accompanied by a description of how the training sessions went and how she was doing in general. My dog is quite a shy distrustful dog so I was terrified of leaving her with anyone outside of my family, I did some research and although Royvon was over an hour drive from me, it was by far the best I could have hoped for in the South East. My dog had so much positive growth and made some strong bonds with the trainers and I was so impressed by the trust she showed in them in the videos, it made me feel truly peaceful whilst I kissed her so much and if you are worried about leaving your dog in boarding, I don't think there is any other place that would put your mind at ease the way Royvon did for me and my partner. Emails always got replied to very quickly the same day if I had any questions or worries and I even added extra training in whilst away as I saw how well it was going. Special thanks to Charlie for going above and beyond with personal email messages and extra long videos being personally emailed to me to help teach me about the best ways to keep improving the confidence and happiness of my dog. I won't consider another boarding service for the future. Thank you.
Romeo has been amazing, working with us to manage and improve the anxious aggressive behaviour of our much loved dog and to build his confidence with other dogs and also humans. Romeo is so knowledgeable and loves dogs so all his advice and training is based on positive reinforcement and commitment to training. Nothing has been too much trouble for him and he has done everything possible. We have seen really good improvements since we started the training and now we have the structure and tools to continue that work. Romeo, Ioana and all the team at Royvon are always brilliant with our little anxious daxie both when he stays and with training and we would always recommend them to anyone with an anxious dog or any dog for that matter!
Response from the owner: What a lovely review, we will make sure Romeo receives your shining feedback. Thank you for taking the time to post your great comments.
Well Duchess( BELGIUM SHEPHERD) has just spent the last three weeks on a residential training course and what a difference!! Kelsey the trainer put a lot of love and effort into making Duchess feel at home.I received a daily written report and videos which were very informative and well presented, this will help me reference certain points of the training that I can progress with Duchess at home.The course is expensive but I recommend it to give your dog a solid foundation..... Duchess seemed to really enjoy her stay and was well looked after.The staff at Esher are amazing and friendly. I give top marks to Kelsey and her training abilities and the for all the other staff that helped out.THANK YOU
What a great team at Royvon! They made such great progress helping our anxious & reactive German shepherd feel more confident around other dogs. His trainer Romeo also helped him overcome his general anxiety & reactivity and sent us daily video & photo updates which I was looking forward to every day! Huge thanks to the team & especially Romeo!There is still a long way to go since Freddie is still scared of not so friendly dogs and struggles to settle but it's a huge difference to when he started the program and we were given a way to manage it.Update: 3 months later I can't thank the team and especially Romeo enough! Thanks for going above & beyond with the follow up sessions!Freddie loves going back to Royvon for refresher sessions when we go on holiday. When I'm not quick enough turning the sound off on social media posts he excitedly runs around the house looking for Romeo & his carers 😄💕
Response from the owner: Thank you for your honest and positive review. Training is a lifetime activity and Freddie is fortunate to have a family who is helping him so much and will continue to train with him.
Our Romanian rescue, Bobo, had separation anxiety & was wary of strangers pre-Royvon. I was so anxious to leave her but whenever she boards, we receive loads of photos/videos and can clearly see she’s having the time of her life. I knew our pup had a big heart & a lot of love to give, but she was struggling to do so outside of her immediate family. Until now!Our rescue is a different pup now & wags her tail & runs into Royvon without even looking back!Massive thank you to Tilly & the team ⭐️ would 100% recommend.
Romeo at Royvon has been fantastic at caring for our reactive dog. He has been patient and has provided professional training during her stay. We were kept updated each day on progress and what she was up to, which put our minds at rest. Our dog will definitely be returning and continuing her training at Royvon.
Snowy needed to build confidence and be exposed to dogs, people and traffic as she was a rescue and had sadly missed out on those critical early months of socialisation. We had tried lots of training historically, some during Covid, lots of one to ones, and whilst we had seen improvement we still felt that she was missing out on her best life as we had to carefully manage where we went and who we met. In a last ditch attempt, following months of research, we came across Royvon and decided to do a 1 hour assessment to see how she got on with Romeo, the trainer. Including the training it was almost a 7 hour round trip and so the only way it would work would be if she did the 3 week residential training. We were concerned as she had been abused as a puppy and was so happy and committed with us, that we didn’t want her to be uncomfortable but we felt it was worth it to give her a better life.Anyway that was 3 weeks ago, and I have been bereft without her and initially was concerned as to how she was getting on. But I have had regular feedback with daily photos of her in group play. In addition Romeo has been sending 2 or 3 videos each day showing me how she was progressing, and showing how engaged she has been.I picked her up today and we had a 2 hour session with Romeo, walking her around the local shops, past people and dogs, across and along busy roads, all situations that 3 weeks ago we would have avoided at all costs! She was calm and confident. And since getting home she is much calmer and less reactive to noises around her. We just need to work on me now! 🤣 for me the hard work now begins.I have a follow up next week and so let’s see if I can pass the Romeo test! 🤣All joking apart, I honestly cannot recommend Royvon and in particular Romeo enough. It is very clear that they all love dogs and it is not just a business but they really care about the dogs in terms of physical, emotional and mental wellbeing. Here is to Snowy now living her best life!Thank you all from the bottom of my heart.
The Royvon team is fantastic! In just three weeks, Charlie has had a profound impact on my Working Cocker Spaniel, Sadie. Beyond her recall now being much better and far more consistent, her overall obedience, focus and appetite for training have also all notably improved. Charlie has been very clear and communicative throughout, with thorough notes and reference videos to refer back to, plus comprehensive hand-over and follow-up sessions. Her expert insight into working breeds has been so helpful. Most importantly, Sadie clearly adores Charlie and the wider Royvon team and loved her stay with them.
From the first time we used Royvon, it is evident that they care about dogs and their wellbeing and comfort. I won’t use any other kennels for my boy! Lots of activities and interactions with other dogs make a Royvon stay memorable for him.
Leo have been going to Royvon a few times a year for 4 years now and 3 Christmas. He has separation anxiety and can be anxious around new people and dogs. We have the ultimate peace of mind when we need to travel knowing that he’s at Royvon. We really appreciate the daily photos and the staff always updates us on how he is settling in. Thank you again to all the team for taking such great care of him!
Max our Newfoundland had an absolutely fabulous stay at Royvon, Esher Thurs 25 April to Mon 29 April 2024. The staff were brilliant and we could tell she'd been really well looked after. We'd have no hesitation in recommending Royvon to others.
Romeo was amazing with our border collie! The training has made a big difference for us and the changes were noticeable immediately on building both ours and our dog’s confidence.
Excellent
From my initial telephone conversation of enquiry with Darren, through to the attended assessment with behaviourist Mimi, I felt an enormous sense of ease and comfort that my dog’s needs were going to be met and my own anxieties alleviated. My confidence is such that I have now booked Mimi for a home visit, to work through separation issues, and also two residential reservations, for holiday cover later in the year, with behavioural training and supplementary ‘add ons’ to enhance my dog’s stay.
Response from the owner: Thank you for your great review of the information and connection you have had so far with the team. It's wonderful to hear the difference the assessment made for you and we look forward to seeing the results of all your hard work in training throughout the year ahead!
Really pleased with the care and training received for our fur baby Claud. His reactivity with other dogs was greatly improved after the 3 week birding program.Have already recommended to friends.
This is the 3rd dog of ours that Romeo has trained and we couldn't be happier with his progress. He now walks really well on his lead, sits before crossing the road and knows other basic commands such as "place". Highly recommended.
Response from the owner: Thank you so much for trusting us with your dogs and your wonderful feedback for Romeo. We look forward to seeing you soon.
My dog was checked in for an overnight evaluation and I can’t thank Isaac enough for how he looked after my pooch. I was very nervous as I had never left my dog before but Isaac checked in with me throughout her stay and sent me photos and video updates and reassured me how well she was doing the whole time. I will be checking my dog into Royvon again!!
Response from the owner: Thank you for such a brilliant review and we are so happy your first experience with Royvon gave you such reassurance. See you soon!
Thank you John so much for the discovery call earlier today. You talked me through everything and really understood how i felt about leaving our dog for the first time. I feel confident that i was able to build a great package for frankie and it has taken a weight off my mind knowing that he will have a fabulous stay with you in June. Thanks for your time and reassurance.
Response from the owner: Thank you so much for your lovely review and great feedback for John. The team works so hard, driven by a love of dogs and this kind of review really motivates everyone. Thank you and we look forward to seeing you in June.
Just booked our puppy first stay at Royvon and it was a really easy and straightforward experience. John was incredibly helpful and explained all the activities in detail and helped us with the practical side of the booking too. Very professional and pleasant interaction!
Response from the owner: We are so happy to hear your first interaction with Royvon has gone so well, it means a lot to receive such a great review.
we have just collected our 3 yr old Gordon Setter from Royvon and couldn't be happier with everything. This was his first stay in a kennels/dog hotel and he survived! They loved having him, he behaved well for them and enjoyed his walks and play times, I will definitely use again and would recommend to anyone looking for short term or even longer term care. All the staff are caring and supportive, and listen to any 'foibles' and pampering our dogs may need!
Response from the owner: Thank you for your lovely review for the care and individual attention we give all dogs at Royvon, it means a lot that you took the time to write this.
We collected our dog Max, earlier this evening and he was very happy.The updates and photos we received during his stay gave us a good idea of what he’’d been doing and how easily he’d settled.Thanks for giving Max such a warm welcome and enjoyable stay. .
Response from the owner: Thank you so much for the great review and we are so happy you appreciate the things we do to make dogs like Max feel at home!
This is the first time I have used a kennel for my 14 month Staffordshire bull terrier. I was told that Royvon was very good , but you never believe when you are told this . I must say it is true . The staff are friendly and they cannot do enough for you . I would recommend Royvon to anyone who needed to use the services for their dog (s) Excellent . My dog went there for some training as most puppies need a little help to listen the Boss . I can’t praise them enough . I have had some training too . If you want your little baby or babies looked after as if you were looking after them this is the place . I can’t not fault them . Thank you so much for looking after my little man so well. Our trainer Kelsey was extremely helpful and knowledgeable .
Response from the owner: Thank you very much for taking the time to leave such an amazing review about our puppy training services and the team, it really means a lot.
We’d recently emigrated from Canada with our reactive 3 year old Swiss Mountain x Pyrenees, Toni, and were having a tough time socialising her with people and dogs in a new environment. We decided to try Royvon’s Residential Dog Training program where she was assigned to be trained by Romeo who has experience with larger reactive and aggressive dogs. From day 1, when we dropped her off for a meet and greet, Romeo’s experience was evident but what was also clear was his love and passion for helping dogs and frustrated owners. Though it was tough not being with her for 3 weeks, Romeo’s daily videos and training updates made us feel like we were going along the journey with them. Romeo and Royvon did such a great job making sure that Toni was in a healthy and supportive environment while also challenging her to expand her comfort zone. Since she’s been back home, we’ve been able to use some of the training techniques shared by Romeo to make walks and interacting with new dogs and people more enjoyable and less stressful. The follow-up sessions have been useful as Romeo came to our neighbourhood and helped us learn practical techniques and strategies in the streets and parks where we spend the most time. With Royvon, we now have a boarding facility that we and Toni feel comfortable with if we have to go out of town. With Romeo, we’ve found an inspiring instructor and clearly a new best friend for Toni. Thanks for everything.
Response from the owner: Thank you for such a thorough and meaningful review about Toni's residential dog training. It is really great to hear what a difference the owner training has made to you and we know how important translating the training into the environments you are in most matters. This kind of review really helps owners just like you to make their own decisions about training, thank you once again.
Response from the owner: Thank you for taking the time to leave a five star review!
Today I had a behaviour assessment for my Jack Russell, Buster. We had this assessment with Romeo. Romeo was absolutely brilliant, I cannot fault him. He was amazing with my dog and thoroughly explained everything and asked continuously if we have any questions. Romeo has given training advice to do with Buster which will continue! It is clear how much Romeo enjoys what he does and his knowledge shines through. Thank you Romeo!
Response from the owner: Thank you for your lovely review for Romeo, he is absolutely a favourite with dogs here!
Training with kindness that we all so much enjoyed. Thank you so much Charlie.
Response from the owner: Thank you for the five star review and we will make sure Charlie sees your lovely feedback.
I took my 11 month old puppy who, through a rough start in life, was very underconfident and I wasn't sure how to direct her to help her. With training and advice given by Mimi ( me and my dog) I saw a big change in her after having spent three weeks at Royvon. Not only does she seem more relaxed, more focused and confident but I now know what to do to direct her in the right way. Both me and Pippin have gained confidence.The training advice I received made perfect sense. Mimi was able to understand her, understand what she needs and built a lovely relationship with her. She's the Supernanny of the dog world! Thank you Mimi
Response from the owner: Thank you for such a lovely review for Pippin's training. We love the idea that Mimi is a dog Supernanny!