Royvon wants to be able to accommodate the needs of all of our customers and their dogs! We know that our boarding option isn’t right for every family or situation. So, in 2018 we purchased PALS4Pets, a pet sitting agency with nearly 50 sitters. We had a strong alignment with PALS4Pets as they have similar values when it comes to animal care. They’ve also, like us, been around for a long time- their founder Monica set up the company nearly 30 years ago!
Our pet sitting agency is different because we match our customers with the best sitters for them. We have a team of professionals to assist you, so there’s no fear of being let down. If your sitter becomes ill before or during your dog’s stay, we can do whatever is needed to make sure your dog is still looked after to the best standard. We often receive calls from pet parents whose sitter has let them down last minute and they’re now desperate. Unfortunately, this is a well known but distressing problem in the industry. We work together to make sure it doesn’t happen to you! Our sitters NEVER let you down because they’ve got a better offer.
Before you agree to anything, we arrange a meet and greet between you and the sitter, to make sure your dog likes them and everyone gets along! This is usually the case, but if not, we have many other sitters to choose from. Our whole dog sitting team is here for you. Our main aim is to give you peace of mind and make sure you have an amazing holiday, without worrying about any member of the family. We’re fully transparent with you, and your sitter can even give you regular updates on how your dog is doing throughout their stay.