Anna joined our Esher team back in June 2017, after leaving her career as a sound engineer and moving to England to fulfill her desire to work with animals. Initially she started as part of our care team, getting to know the different characters that stay with us and seeing first hand what they get up to each day. Not long after she joined the reception team, to ensure all of our guests feel at home the second they step through the door. Since then she’s been at the forefront of our customer relations, devising recommended individual activity plans for our guests, and discussing training options with owners so they have all the information they need to make a decision that’s going to change their dog’s life for the better.
As a dog owner herself (of a lovely Beauceron named Loona!), Anna understands how difficult it can be to leave your dog whilst you go away, especially for those that are apart for the first time. Along with the daily Facebook uploads and instagram photos you can get in touch with Anna throughout your dogs stay to check in on how they are doing.
If you’ve visited us, you may have seen Anna in the company of some of our guests. Our dogs that need a little extra TLC to settle in often spend their activity breaks getting extra fuss, and helping out with reception duties! Having had many dogs throughout her life, including a Jack Russell, Rhodesian Ridgeback and Malinois, Anna is full of love for dogs of all shapes and sizes.